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Hi again Anh,

It appears the renewal license has stopped working. Not sure what is going on but both the accounts we have say that the license key is updated, however neither of the license keys work when entering them in our relevant WP plugins. Any idea what is happening here?

Hi Anh, yes it seems there was a mixup with the emails - the correct one should be [email protected] and the renewal license seemed to renew on [email protected]. Please let me know when this is resolved. Thanks for your help!