Support Forum » User Profile

Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • in reply to: Problem with MB Frontend Submission and wp multisite #22337
    wagdywagehwagdywageh
    Participant

    Hello,
    Sorry I was writing fast, what I meant to say that if I opened WP-Admin dashboard, and try to upload any image through the Media Library, it uploads successfully. But when I try to upload an image using the Media Library though my custom made portal dashboard where I use MB Frontend Submission I get an error:
    An error occurred please try again later
    Taking in consideration that the user accessing the custom made portal dashboard has Admin access on the website (not a Super Admin for the WP Multi Site network).
    Please check the earlier attached video which demonstrate the problem in details.
    Kindly advice how I can resolve this issue to allow the portal users to upload images using Media Library through my custom made portal dashboard.
    Thanks

    in reply to: Problem with MB Frontend Submission and wp multisite #22336
    wagdywagehwagdywageh
    Participant

    Hi ,
    I found out new thing happen yesterday while i was testing the site and try to fix it when i open the wp-admin page for the site and open the dashboard the media uploaded successfully here the video link for it :

    video link:
    https://drive.google.com/file/d/1LhROQfX_ytJOlgkDnPUo1TO6EsvBEgXI/view?usp=sharing

    please check the following link for the image project-placeholder.png ,

    image link :
    https://drive.google.com/file/d/17AunEyxC-eo7zZhWbC8_GnNWTOhBfICP/view?usp=sharing

    thanks a lot for you support

    in reply to: Problem with MB Frontend Submission and wp multisite #22327
    wagdywagehwagdywageh
    Participant

    Hi,
    I've followed your instructions and clear all the cache and use the incognito mode of the browser, and still have the same problem please check the following url for the video test.

    link:
    https://drive.google.com/file/d/1DJ2XsEVFXVNq2GekkMqtjWlIupVaikm5/view?usp=sharing

    Sorry for chasing but as the website is already live my client is chasing me to git this issue fixed.
    Thanks for your efforts and support

    in reply to: Problem with MB Frontend Submission and wp multisite #22320
    wagdywagehwagdywageh
    Participant

    Hi,
    I did as you say and sent you the data 2 days ago , did you find any update for my problem ?
    please let me know as soon as possible

    in reply to: Problem with MB Frontend Submission and wp multisite #22297
    wagdywagehwagdywageh
    Participant

    Hi Long,

    Thanks for your help. I've followed the exact steps described in the link you have shared earlier, yet I am still facing the same error (shown below) whenever I try to upload any file...any thoughts what I might be missing doing wrong here?

    =========
    project-placeholder.png

    An error occurred in the upload. Please try again later.

    Using the Media library popup is required by my client so it is important for me to know how to upload without errors to through the Media library popup

    Thanks for your efforts and support

Viewing 5 posts - 1 through 5 (of 5 total)