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Anh Tran
KeymasterMaybe another plugin embedded Meta Box in its code. Meta Box (if installed as a standalone plugin) shows an admin page only once after activating. The second time you go to the dashboard, you won’t see that page anymore unless you’re using premium extensions.
To understand your situation, can you please share a screenshot of you dashboard and list of active plugins?
December 29, 2020 at 5:24 PM in reply to: ✅Unable to read multibyte text in code output by the builder #23758Anh Tran
KeymasterHi Yumikom,
We've fixed this bug in the latest version of MB Builder and Meta Box AIO. Please update.
Anh Tran
KeymasterBy the way, we haven't received any email from you. Can you please take a screenshot of your sent email and send us a copy to [email protected]? Thanks.
Anh Tran
KeymasterHi Tori,
I see your new purchase and have just issued refund for you.
Cheers,
AnhAnh Tran
KeymasterHi Mitchell,
I think it's doable since the
remotemethod of jQuery validation allows you to send multiple data. Here's what I have in mind (not tested):rules: { chapter_number: { remote: { url: "admin-ajax.php?action=validate_chapter_number", type: "post", data: { chapter_number: function() { // Get chapter_number value return $("#chapter_number").val(); }, chapter_part: function() { // Get chapter_part value return $("#chapter_part").val(); } } } } }Anh Tran
KeymasterHi,
Thanks a lot for your feedback. This is an edge-case in the plugin and I've fixed it on Github, which will be added in the next version.
Anh Tran
KeymasterI understand. Although, we never say about the Divi integration, I've just refunded for you.
Anh Tran
KeymasterHi Benjamin,
I understand. I've issued the refund for you.
Anh Tran
KeymasterHi Sebastien,
No problem. I understand and issued the refund for you.
Anh Tran
KeymasterHi, FastSping told me to ask you to try buying via this link:
https://metabox.onfastspring.com/order/oYkidhtOTkKyIw7mYoW1lA
Please try again and let me know the result.
Anh Tran
KeymasterWe have resolved this issue via email. I'm posting it here in case anyone need a reference:
We’ve switched to another payment gateway which now performs all the payments and subscriptions on the website. We’re unable to do upgrade with it anymore. If you bought the Core Bundle within 14 days, we’re happy to refund and then you can buy the Developer Bundle again.
Anh Tran
KeymasterI'm not sure about that, neither. Let me open a support ticket for FastSpring.
Anh Tran
KeymasterHi Razib,
I get your email, but that's the current email only. Do you remember the email that you used to purchased the Lifetime Bundle? Or can you forward the purchase confirmation email to us via [email protected]?
Anh Tran
KeymasterI understand. I've changed the configuration and now the VAT ID is showing, and you can enter your VAT ID.
Please note that, the VAT ID might not be available in your location. Here is a quote from FastSpring docs:
Customers in some locations can enter their VAT ID or GST ID during the checkout process if they are exempt from payment of the tax. With a valid ID, FastSpring does not collect tax, and the ID entered by the customer appears on the invoice we provide upon purchase completion.
If a customer forgets or is unable to enter a VAT ID or GST ID at the time of the purchase, they can submit a copy of their valid VAT ID or GST ID at https://questionacharge.com along with their order reference/order ID within 30 days of the purchase. FastSpring will issue a credit to the original payment method.Anh Tran
KeymasterHi,
The VAT number and other company details will be available in the My Account page, where you see the link to the invoice. You can enter those details and download the invoice for your accounting work.
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