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Support › General › Sorry, you don't have any downloads.Resolved

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 19, 2020 at 5:01 PM #22458
    RazibRazib
    Participant

    Hi, I've purchased Lifetime Bundle, Now download sections look like empty - https://prnt.sc/v27oqv
    Please help me with this issues ASAP.

    Thanks

    October 19, 2020 at 5:14 PM #22459
    Anh TranAnh Tran
    Keymaster

    Hi Razib,

    Probably the email you used to purchase isn't the same as your current account email. Please let me know both emails, and I'll merge them for you.

    October 19, 2020 at 5:30 PM #22460
    RazibRazib
    Participant

    I've updated profile information. Same email address in profile & billing information.

    Thanks

    October 21, 2020 at 9:21 AM #22494
    Anh TranAnh Tran
    Keymaster

    Hi Razib,

    I get your email, but that's the current email only. Do you remember the email that you used to purchased the Lifetime Bundle? Or can you forward the purchase confirmation email to us via [email protected]?

    October 29, 2020 at 5:19 PM #22639
    RazibRazib
    Participant

    Yeah I sent the purchase confirmation email to [email protected], please check

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