Forum Replies Created
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AuthorPosts
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JJCI
ParticipantInteresting.
However, I am beginning to suspect that Peter's explanation may be correct. That is, when I open a given Field Group, there is a delay until the list of fields appears. IF the Update button is pressed during that interval (i.e. when no fields have been loaded to the display) then the Field Group itself is updated with no fields.
Perhaps an appropriate warning message would be a good idea.
ParticipantPeter,
I created the field group at least two weeks ago and did not make any changes to it. I was using the fields in the two custom post types to capture data, and they were included in a WS-Form form.
When I went in to modify the structure of two of the fields, ALL of the fields were gone. So, I don't believe that this issue involved any double-clicking of the Update button. From what I can see, all of the field-level details become disassociated from the field group itself.
As I mentioned, my site is still in development, therefore this particular issue was a minor inconvenience that is easily repaired. My real concern is the risk of this happening after my site has gone into production and how I would recover from it, specifically to restore or re-capture the data values for each affected post.
In any case, I will monitor the situation and advise of any issues.
Please close this ticket.
Thanks.
ParticipantPeter,
Thanks for your response.
I have no screen record of the issue. I noticed the problem, repaired it, then reported it.I have a json file with the repaired field group, but I do not know how to attach it to my reply using this form.
If possible, I will attach it to an email response.
Please advise.Thanks.
ParticipantThe issue appears to be resolved.
Thanks for your help, Peter.
JJJ
ParticipantPeter,
Thanks for your response.
Based on the your response, I think I have a problem.
My Basic bundle allows me to create custom taxonomies, correct? However, when I tried to do so I received a fatal error (which was also reported by numerous other users). I received the same error when I tried to create a custom post type.
The general response from the support staff was that a new version of the AIO would correct the problem.
However, if I am not authorized to the AIO then I cannot correct the problem. Or, what am I not understanding?
My license should allow me to use the features that are included in the bundle. If they don't work properly, then an appropriate solution should be included in my bundle rather than in a bundle that I cannot use.
What are my options to get this corrected? Please advise.
Thanks,
JJCIParticipantI believe that I may have the same issue.
On my license/download list, there is no mention of AIO.
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AuthorPosts