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Add user to company support package

Support › General › Add user to company support packageResolved

Viewing 5 posts - 1 through 5 (of 5 total)
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  • August 13, 2022 at 8:29 PM #37474
    13Garth13Garth
    Participant

    Hi,

    I have a premium Lifetime ackage with you guys. But I have a bit of a problem now because I have somneone working for me and I need to give them access to the support forum without having access to my API keys.
    Please can you guys help me.

    I need a way in which I can manage and add and remove people from my company so that I am not the only one who hass access to the support forum.

    I have bene pushing your guys product or a long time and I even advertised your guys logo on my website for a while. CoverWeb.co.za but ran into business troubles down the line. So It's not there right now because we rebuilding the site. But I have emails to show I went through the whole process of contacting you guys so I could do it in the first place.
    So please can you guys assist.

    August 13, 2022 at 8:36 PM #37477
    13Garth13Garth
    Participant

    Sorry my mistake,
    Your logo is actually still been advertised on my website. I fixed it a while back.

    August 13, 2022 at 8:36 PM #37478
    13Garth13Garth
    Participant

    https://coverweb.co.za/supported_companies

    August 15, 2022 at 11:23 AM #37502
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Only the customer who purchased our product will have the account to log in to the support forum. If you don't want to share your account, you can tell him to create a ticket here https://metabox.io/contact/
    or create a post on the MB group https://www.facebook.com/groups/metaboxusers

    August 16, 2022 at 7:07 PM #37519
    13Garth13Garth
    Participant

    Perfect, thank you

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