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Advanced image field not functional on some posts

Support › Meta Box AIO › Advanced image field not functional on some postsResolved

Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 22, 2025 at 11:07 PM #49029
    Amanda RMAmanda RM
    Participant

    Hello. I have a site where the advanced image functionality is not available on some posts but is on others. This is a new occurrence (maybe with a recent update?). I've cleared the cache, but nothing resolved. Any other guidance would be appreciated.

    September 23, 2025 at 10:29 PM #49032
    PeterPeter
    Moderator

    Hello Amanda,

    Thanks for reaching out.

    Can you please export the field group to a JSON file and share it with me? I will import the field group to my site and see how it work.
    Following the documentation https://docs.metabox.io/extensions/meta-box-builder/#export--import

    September 23, 2025 at 11:15 PM #49034
    Amanda RMAmanda RM
    Participant

    Here you go: https://drive.google.com/file/d/14E19T6jFoxke85SRh9vNdRMKvEXJKxDM/view?usp=sharing

    September 24, 2025 at 10:21 PM #49039
    PeterPeter
    Moderator

    Hello,

    The image advanced field works well on my site when editing or creating any posts. Please share your site admin account via this contact form https://metabox.io/contact/ and let me know where to see the issue. I will take a look.

    September 29, 2025 at 9:06 PM #49061
    Amanda RMAmanda RM
    Participant

    I sent a message via the contact form a few days ago. Did you receive it?

    September 29, 2025 at 9:23 PM #49062
    PeterPeter
    Moderator

    Hello,

    I've replied to that ticket but didn't receive any reply. Can you please recheck your inbox?

    
It looks like a database issue. I've deleted the post meta "additional_images" in the database, table wp_postmeta that is associated with the post ID 241 and the field image advanced works properly.

    screenshot https://imgur.com/BjRpXi2

    September 29, 2025 at 9:44 PM #49063
    Amanda RMAmanda RM
    Participant

    Ahh - I missed it because it came from eLight Support instead of Metabox. I will respond there. Thank you.

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