Conditional Logic Not Working on Frontend

This topic has 13 replies, 3 voices, and was last updated 3 years, 6 months ago by Long Nguyen.

Viewing 14 posts - 1 through 14 (of 14 total)

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April 21, 2021 at 11:17 AM #27446

Qu1nt
Participant

The conditional logic of my form is not working in the frontend. Works fine in the post type page but shows all fields on frontend

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April 21, 2021 at 5:37 PM #27457

Long Nguyen
Moderator

Hi,

Please try to deactivate all plugins except Meta Box, MB extensions and switch to the default theme of WordPress (Twenty TwentyOne) then re-check the issue.

Get more details on the step Debugging Information https://support.metabox.io/topic/how-to-create-a-new-topic/

Let me know how it goes.

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April 22, 2021 at 4:15 AM #27478

Qu1nt
Participant

I am using Twenty TwentyOne Theme and only have oxygen enabled with Metabox, Is oxygen causing the issue?

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April 22, 2021 at 4:37 AM #27479

Qu1nt
Participant

Getting this error - uncaught referenceerror wp is not defined

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April 22, 2021 at 6:33 AM #27482

Qu1nt
Participant

So I figured it out, when I remove the post_fields from the shortcode the conditional logic stops working, how do I remove title and content and keep conditional logic?

I've tried replacing with date, revisions and others but still doesnt work.

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April 22, 2021 at 10:20 PM #27525

Long Nguyen
Moderator

Hi,

Can you please share the code that creates the custom fields, conditional logic, and the frontend shortcode? I will check it on my local site.

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May 7, 2021 at 9:54 AM #27980

Jordan
Participant

Hi Long,

I have the exact same issue. Working with Metabox AIO and Oxygen. With post_fields included in the shortcode, conditional logic works fine but as soon as I remove it (or remove "content" and leave "title") it just stops working, displaying the field all the time.

Here's the shortcode used in Oxygen:
[mb_frontend_form id="command-form"]

Here's the code for the conditional logic:
https://pastebin.com/TfabQPQu

And the full code for the custom fields:
https://pastebin.com/eAGrSQBh

Thanks!

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May 7, 2021 at 12:24 PM #27981

Long Nguyen
Moderator

Hi Jordan,

Please try to use the shortcode in the Block editor or Classic editor. Let me know how it goes.

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May 7, 2021 at 7:45 PM #27996

Jordan
Participant

Same problem persists without Oxygen.

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May 7, 2021 at 9:35 PM #28004

Long Nguyen
Moderator

Hi Jordan,

I do not see any issue with your code, screen record https://share.getcloudapp.com/2NuweR4z.

Please make sure that Meta Box and Meta Box extensions are up to date. Then follow the step Debugging Information here https://support.metabox.io/topic/how-to-create-a-new-topic/.

Let me know if it helped.

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May 7, 2021 at 10:00 PM #28008

Jordan
Participant

Everything is up to date. If I deactivate Oxygen completely is does work, so there must be a conflict somewhere.

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May 7, 2021 at 10:06 PM #28009

Jordan
Participant

I'll contact Oxygen team to see if they can provide help. In the meantime, would there be a way to make it work (for example, keeping post_fields="title, content" in the shortcode but disabling it via CSS display: none)? -- I've tried this but couldn't get it working.

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May 12, 2021 at 11:00 PM #28133

Jordan
Participant

The issue has been resolved by Oxygen team. The problem was caused by Oxygen's built-in optimisation "Disable WP Emojis", which needs to be unchecked in Oxygen --> settings --> Bloat Eliminator. Conditional Logic now works fine!

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May 13, 2021 at 11:26 AM #28143

Long Nguyen
Moderator

Thanks for letting me know. I will mark this topic as Resolved.

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