Custom Fields Data Disappeared

This topic has 9 replies, 3 voices, and was last updated 1 year, 2 months ago by Elene Gabelaia.

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March 3, 2023 at 12:19 AM #40795

Solace
Participant

Hi there, I just changed one of the existing custom fields from textarea to a WYSIWYG editor and now all the data in those fields is gone for all posts. If I try to resave it removes all the data in the fields. I went in and changed the WYSIWYG to textarea but it still behaves the same way. Meta Box is on the latest version 5.6.17

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March 3, 2023 at 12:45 AM #40797

Solace
Participant

Did some more troubleshooting. I reverted to a backup and tried adding new posts and it worked fine. However when I change the textarea to WYSIWYG it loses all the data. Here is the json file for the custom fields: https://solacem-my.sharepoint.com/:u:/g/personal/sunny_solace_media/EcWN0D6URdxEtKYee3aPYK8BQjd8WiqR2CCFGYz_aCw0HA?e=drosv9

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March 3, 2023 at 6:13 PM #40804

Peter
Moderator

Hello,

I've had a similar issue, to resolve it, just delete the old field and create a new one with the same field ID to display the field value when editing the post.

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March 3, 2023 at 11:32 PM #40819

Solace
Participant

Thanks Peter, but that would delete all the data right?

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March 4, 2023 at 2:31 AM #40823

Solace
Participant

The issue is fixed now. I had to go in and delete individual fields and replace them with the same id and it all works now! Looks like a corruption perhaps? It would be a good idea to create a tool to fix corrupted custom fields don't you think?

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March 4, 2023 at 2:42 PM #40833

Peter
Moderator

Hello,

I'm not able to reproduce the issue on my end from scratch. For now, if you save a field WYSIWYG value in a post then change the field type to textarea and the value still displays as well. Can you please try to reproduce the issue in a fresh install of WordPress and Meta Box?

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March 6, 2023 at 10:37 PM #40854

Solace
Participant

I think you may have misunderstood my question. The issue has been resolved but I had to go in and delete all the old custom fields and add new custom fields with the same id. Not a big deal for some but for others it may be a huge inconvenience if there are a lot of custom fields. So what I was proposing is a tool that Meta Box can develop which can automatically go in and fix corrupted custom fields, it's just a suggestion 🙂

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October 16, 2023 at 6:36 PM #43530

Elene Gabelaia
Participant

Hello,

I have a similar problem.
I created groups and nested repeatable fields in a custom table without issues.

But now at once, if I add a new textarea, when I try to save, all field settings are lost.
Here is the JSON export before adding a new textarea:
https://drive.google.com/file/d/1vUuuLUHqZ6ZsOLhz5lX0sGSu-fDdXgLN/view?usp=sharing

My thought is that some textarea field settings might be corrupted, but I am not able to track it down.
I even deleted the custom table in MySQL and let the plugin recreate it automatically, without luck.

Please help, because the main reason I purchased the plugin is to speed-up development and this issue is causing delays on my milestones.

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October 16, 2023 at 11:32 PM #43539

Peter
Moderator

Hello Elene,

You can try to follow this tutorial to increase the PHP setting max_input_vars to fix the issue
https://metabox.io/wordpress-custom-fields-not-saving-increase-max-input-vars/

Let me know how it goes.

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October 17, 2023 at 3:19 PM #43541

Elene Gabelaia
Participant

It worked like a charm, thank you!

I suggest you to highlight this info somewhere in the custom fields edit page, so that other users don't incurr in my same issue.

By the way, I am Francesco (the developer)

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