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Custom Fields Data Disappeared

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 3, 2023 at 12:19 AM #40795
    SolaceSolace
    Participant

    Hi there, I just changed one of the existing custom fields from textarea to a WYSIWYG editor and now all the data in those fields is gone for all posts. If I try to resave it removes all the data in the fields. I went in and changed the WYSIWYG to textarea but it still behaves the same way. Meta Box is on the latest version 5.6.17

    March 3, 2023 at 12:45 AM #40797
    SolaceSolace
    Participant

    Did some more troubleshooting. I reverted to a backup and tried adding new posts and it worked fine. However when I change the textarea to WYSIWYG it loses all the data. Here is the json file for the custom fields: https://solacem-my.sharepoint.com/:u:/g/personal/sunny_solace_media/EcWN0D6URdxEtKYee3aPYK8BQjd8WiqR2CCFGYz_aCw0HA?e=drosv9

    March 3, 2023 at 6:13 PM #40804
    PeterPeter
    Moderator

    Hello,

    I've had a similar issue, to resolve it, just delete the old field and create a new one with the same field ID to display the field value when editing the post.

    March 3, 2023 at 11:32 PM #40819
    SolaceSolace
    Participant

    Thanks Peter, but that would delete all the data right?

    March 4, 2023 at 2:31 AM #40823
    SolaceSolace
    Participant

    The issue is fixed now. I had to go in and delete individual fields and replace them with the same id and it all works now! Looks like a corruption perhaps? It would be a good idea to create a tool to fix corrupted custom fields don't you think?

    March 4, 2023 at 2:42 PM #40833
    PeterPeter
    Moderator

    Hello,

    I'm not able to reproduce the issue on my end from scratch. For now, if you save a field WYSIWYG value in a post then change the field type to textarea and the value still displays as well. Can you please try to reproduce the issue in a fresh install of WordPress and Meta Box?

    March 6, 2023 at 10:37 PM #40854
    SolaceSolace
    Participant

    I think you may have misunderstood my question. The issue has been resolved but I had to go in and delete all the old custom fields and add new custom fields with the same id. Not a big deal for some but for others it may be a huge inconvenience if there are a lot of custom fields. So what I was proposing is a tool that Meta Box can develop which can automatically go in and fix corrupted custom fields, it's just a suggestion 🙂

    October 16, 2023 at 6:36 PM #43530
    Elene GabelaiaElene Gabelaia
    Participant

    Hello,

    I have a similar problem.
    I created groups and nested repeatable fields in a custom table without issues.

    But now at once, if I add a new textarea, when I try to save, all field settings are lost.
    Here is the JSON export before adding a new textarea:
    https://drive.google.com/file/d/1vUuuLUHqZ6ZsOLhz5lX0sGSu-fDdXgLN/view?usp=sharing

    My thought is that some textarea field settings might be corrupted, but I am not able to track it down.
    I even deleted the custom table in MySQL and let the plugin recreate it automatically, without luck.

    Please help, because the main reason I purchased the plugin is to speed-up development and this issue is causing delays on my milestones.

    October 16, 2023 at 11:32 PM #43539
    PeterPeter
    Moderator

    Hello Elene,

    You can try to follow this tutorial to increase the PHP setting max_input_vars to fix the issue
    https://metabox.io/wordpress-custom-fields-not-saving-increase-max-input-vars/

    Let me know how it goes.

    October 17, 2023 at 3:19 PM #43541
    Elene GabelaiaElene Gabelaia
    Participant

    It worked like a charm, thank you!

    I suggest you to highlight this info somewhere in the custom fields edit page, so that other users don't incurr in my same issue.

    By the way, I am Francesco (the developer)

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