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Custom upload folder > Not show image > Error: Cannot delete file

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  • September 5, 2021 at 7:04 PM #30603
    justdoit123justdoit123
    Participant

    Location: User
    Type: Upload > Image

    Custom upload folder ( root: /user-images/ > Not show image > alert after click x to delete in frontend : Error: Cannot delete file

    I see that images uploaded to the folder but it does not show up in frontend

    Please see screenshot:
    https://vm.d.pr/3KLdRB
    https://vm.d.pr/aucUaw

    September 6, 2021 at 11:27 AM #30614
    Long NguyenLong Nguyen
    Moderator

    Hi,

    After clicking on the X button to delete the image, you need to submit the changes to update the field value. If you reload the page and click again, the error will show up because the image has been deleted completely.

    Regarding the thumbnail does not show up, I will inform the development team to support this in future updates.

    September 6, 2021 at 11:30 AM #30615
    justdoit123justdoit123
    Participant

    After clicking on the X button to delete the image, you need to submit the changes to update the field value. >>> I know, i tried as you said, but it does not delete the image if i use Custom upload folder

    September 6, 2021 at 9:03 PM #30630
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Please upload new images and re-check this issue. You can also take a look at this screen record https://share.getcloudapp.com/p9ukOgO5
    and let me know if it is your case.

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