Customizer crashing/timing out - Meta Box

This topic has 1 reply, 2 voices, and was last updated 3 years, 5 months ago by Long Nguyen.

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July 16, 2021 at 11:44 PM #29552

Vladimir Mujakovic
Participant

Having an odd issue that crashed the customizer inexplicably. The first time I noticed it is when I came back to a browser window that had been open for a while, I made a change, tried to save, got the "You are not permitted..." screen. I figured my token was stale so I. logged back into WP, went to customizer, and it just got stuck in loading until it timed out. I had to restore form backup to resolve it as logging out and in again did not fix it, I tried deleting cache, opening in other browser, running in incognito etc.

I am now having the same issue, the only thing that fixes the customizer is disabling Meta Box PLugin v5.4.6

My php error log is showing nothing.

Any ideas on where I could dig around?

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July 18, 2021 at 10:13 AM #29563

Long Nguyen
Moderator

Hi Vladimir,

Did you create a settings page and show it in the customizer?
https://docs.metabox.io/extensions/mb-settings-page/#creating-customizer-settings

If yes, please share the code that creates the settings page and custom fields. I will try to reproduce the issue on my end.

You can also check the Inspect Tool > navigate to the Console tab to see if there is a JS error.

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