Elementor Image Carousel not working with settings

This topic has 8 replies, 3 voices, and was last updated 1 year, 2 months ago by Peter.

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March 5, 2023 at 12:01 AM #40837

Marcus Potts
Participant

Hi there

I have an Elementor Image Carousel on my home page acting as a hero slider. If I use the dynamic tag to a post Image Advanced field it works fine, however if I try and use an Image Advanced field from a settings page it only displays the first image in the gallery.

Please could you let me know if there is a solution to his as my preferred option is to use a setting page field.

Metabox v5.6.17
MB Settings Page v2.1.9
MetaBox - Elementor Integrator v2.1.6
Elementor v3.11.2
Elementor Pro 3.11.3

Thanks
Marcus

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March 5, 2023 at 10:28 PM #40842

Peter
Moderator

Hello,

Thank you for your feedback.

I can reproduce the issue on my local site and I've escalated this issue to the development team to fix it in the next update.

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October 16, 2023 at 4:50 PM #43528

Lisa Forno
Participant

I have a similiar issue for the loop grid for elementor. I am using advanced image and the elementor loop grid is only returning the first image.

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October 16, 2023 at 11:29 PM #43538

Peter
Moderator

Hello Lisa,

I have received a report from a user that relates to the Elementor Loop feature. If you use the carousel image in a loop widget, it only displays the first image even with a list image manually selected from WordPress (not using Meta Box field). Can you please confirm this on your site?

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October 18, 2023 at 5:35 PM #43553

Lisa Forno
Participant

Hi Peter,

I am using the metabox advanced image field to upload multiple images for a single product. I am then using the elementor loop grid and it returns the first image that was uploaded through the metabox advanced image field but does not show all of the uploaded images.

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October 19, 2023 at 8:48 PM #43560

Peter
Moderator

Hello Lisa,

Do you use the images from Media Library instead of Meta Box custom field? Let me know how it goes.

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October 25, 2023 at 10:26 PM #43616

Lisa Forno
Participant

Hi Peter,

The images are uploaded to the wordpress media library through the metabox advanced image field. I can see them.

I can see the metabox images on the product page after I have uploaded them. I can also see the product images which are part of woocommerce. The data association is correct and showing in the media library.

I created an elementor product page template. I added the elmentor loop component and selected the metabox field which is associated to the product. In the elementor template and on the product pages only 1 image is shown even after uploading 2 or more.

Elementor has replied saying this "Although the query is not clear but I am assuming you are trying to use meta box multi image upload field with loop grid and if so widget such as image carousel widget, gallery should be able to pick them up if the support for those were added to Elementor dynamic content field option by metabox authors."

So far both metabox and elementor haven't been able to offer any links or solutions to my problem. Please let me know how I can raise a ticket and get more in-depth support.

Thank you

Lisa

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October 25, 2023 at 11:23 PM #43619

Lisa Forno
Participant

Hi Peter,

Is there a way I can use metabox views shortcode instead of elmementor by sending it a product id so that it only returns the metabox images for that product?

Thank you

Lisa

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October 26, 2023 at 8:07 PM #43641

Peter
Moderator

Hello Lisa,

Please share your site credentials via this contact form https://metabox.io/contact/
I will take a closer look.

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