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Elementor Theme Builder > MB Group Skin Does Not Exist

Support › MB Elementor Integrator › Elementor Theme Builder > MB Group Skin Does Not ExistResolved

Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 6, 2022 at 10:50 PM #39559
    Bret CarmichaelBret Carmichael
    Participant

    Hello,

    I'm following this Meta Box Tutorial: https://docs.metabox.io/tutorials/create-recipe-meta-box-elementor

    The site has the following installed and active:

    1. Elementor and Elementor Pro
    2. Meta Box and Meta Box AIO with Elementor Integration active

    ISSUE DESCRIPTION:
    In the Theme Builder, the option to create a MB Group Skin does not exist. I can create a Section and designate its location as a MB Group Skin, but that doesn't produce the expected result.
    When adding dynamic data in Elementor, I can only choose the Fields Group, not any of its sub-fields. I have a group field named "Leader" and sub-fields named "Name" and "Number". Neither of the sub-fields are accessible to the integration.

    VERSION INFO:

    • WordPress 6.1.1
    • Elementor 3.7.5 (like in the linked Meta Box tutorial)
    • Elementor 3.8.2 (I also attempted with the latest version)

    Thanks!

    December 7, 2022 at 11:07 PM #39594
    PeterPeter
    Moderator

    Hello Bret,

    Can you please share some screenshots or a screen record of the issue on your site? Please make sure that you have the latest version of Meta Box 5.6.12 and Meta Box AIO 1.16.7.

    December 9, 2022 at 12:44 AM #39617
    Bret CarmichaelBret Carmichael
    Participant

    Hi Peter,

    Thanks for your help. I made a screen recording: https://www.berrycast.com/conversations/96923056-7b48-57af-ba06-75096e53a4b8

    Versions Used in Recording:
    1. Elementor 3.8.2
    2. Meta Box 5.6.13
    3. Meta Box AIO 1.16.7

    December 9, 2022 at 9:47 PM #39649
    PeterPeter
    Moderator

    Hello,

    Please go to Meta Box > Extensions > Enable the extension Meta Box Elementor Integrator to see if it helps. If not, please share your site credentials via the contact form below, I will help you to investigate the issue further.
    https://metabox.io/contact/

    December 9, 2022 at 9:57 PM #39650
    Bret CarmichaelBret Carmichael
    Participant

    Hi Peter,

    Thanks for your reply. The Extension is already enabled. I tried disabling and re-enabling it to no effect. I'll reach out through your contact form.

    December 12, 2022 at 10:15 PM #39716
    PeterPeter
    Moderator

    Problem solved by deactivating all plugins except Meta Box, MB AIO and Elementor. There was a conflicting plugin that does not work with MB Group Skin.

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