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Empty custom fields on front-end and back-end for existing data

Support › Meta Box AIO › Empty custom fields on front-end and back-end for existing data

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  • March 12, 2026 at 5:41 AM #49786
    HelmsHelms
    Participant

    Hi,

    I'm having an issue with a live website that has FAQs post type and custom fields with metabox. It's saving to a custom table. This site recently launched back in January 2026. Everything has been working fine for several months, but now someone noticed that the FAQs are not populating with the data already saved in the database. It shows on the backend, but when you click on a title of an existing faq entry all data is blank.

    All the FAQ data is still in the database, but don't know why this is happening. Has there been an metabox update that caused this?

    Currently running:
    Metabox AIO 3.5.0
    WP 6.9.3

    Thanks in advance for the help.

    March 12, 2026 at 9:50 PM #49787
    PeterPeter
    Moderator

    Hello Helms,

    Thanks for reaching out.

    Can you please share the exported field group JSON file and PHP code that you use to output the field value? I will help you check the issue.
    Following the documentation to export the field group https://docs.metabox.io/extensions/meta-box-builder/#export--import

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