Featured image not showing in edit window

This topic has 5 replies, 3 voices, and was last updated 3 years, 2 months ago by Thomas Pinkus.

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July 22, 2021 at 9:18 PM #29645

jimimac
Participant

I have created a custom post type and enabled thumbnail in the options. But there's nowhere in the edit window to select a featured image for the post type. Is there another setting?

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July 22, 2021 at 9:22 PM #29646

jimimac
Participant

This seems to be a bug because it appeared after I selected and unselected thumbnail in the settings for that post type.

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July 23, 2021 at 5:57 AM #29652

Long Nguyen
Moderator

Hi,

So now the featured image is working as well on your end, isn't it? It might be a caching issue when you re-save the CPT settings.

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September 17, 2021 at 5:09 AM #30803

Thomas Pinkus
Participant

I am having the same issue.. there is NO way to add a featured image. I did try the un-check/check of the Thumbnail in "supports". I also did clear teh server cache, but that shouldn't be the issue anyway.

Here is an image: https://drive.google.com/file/d/10ff7r8rgf-ZYE718sVsyxvyy1nitX6nH/view?usp=sharing

Thanks for any help that comes my way!

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September 17, 2021 at 12:40 PM #30808

Long Nguyen
Moderator

Hi Thomas,

Please make sure that the option Featured Image is checked in the Screen Options box. Screenshot https://share.getcloudapp.com/lluoWGOg

Then follow the step Debugging Information to troubleshoot this issue https://support.metabox.io/topic/how-to-create-a-new-topic/

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September 18, 2021 at 2:14 AM #30815

Thomas Pinkus
Participant

I got this to work, but it was an odd fix.

I had HELLO theme active. I activated/switched to Twenty Twenty One theme and it the featured image element returned. Then switched back to HELLO theme and the featured image element was there.

FYI... I only had HELLO theme installed when I added Metabox.

Thx

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