Field values not loading for specific Field group on posts

Support MB Builder Field values not loading for specific Field group on posts

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #42714
    metabox@plexusintl.com[email protected]
    Participant

    We have two field groups (1. Blog, 2. Training) created in custom fields. Data for Training field group is not loading on the post page whereas Blog fields are loaded fine.

    Fields contain simple field type like textarea, checkbox_list and image_advanced. Blog field group has 3 fields with one of each field type and Training has 3 checkbox_list instead of one.

    Blog Metabox https://ibb.co/XtdBZDc
    Training Metabox https://ibb.co/jMpsT4b
    We have checked the database and it seems the data is already there in "wp_postmeta" table.

    If we go back to older backup of database (before May 2023) the fields are loaded fine for training metabox, but somehow it doesn't work now.

    Blog Metabox on Page https://ibb.co/515Fm5N
    Training Metabox Current https://ibb.co/6H0n4wf
    Training Metabox before May 2023 https://ibb.co/QkSp8pC

    We compared the settings for each field types and they are identical between the working backup and now. Can you please help us resolve this issue?

    #42718
    PeterPeter
    Moderator

    Hello,

    Please check the option "Save field value" if it is disabled. If yes, please enable it and recheck this issue. See this screenshot https://monosnap.com/file/boUvSTyR4Kmm5Ls0wmDiELKehY7Lkb

    #42737
    metabox@plexusintl.com[email protected]
    Participant

    Thanks Peter,
    This seems to work now! I am wondering why it was working fine before and now it stopped only for this field group. The other field group (Blog) has "Save field value" disabled and the data still shows for pages.
    Other website with same field groups, Blog and Training, have it disabled but the data there shows up fine.

    #42747
    PeterPeter
    Moderator

    Hello,

    Can you please share a screenshot of the description field in the Blog Meta Box field group? The option "Save field value" needs to be enabled to display the field value.

    #42766
    metabox@plexusintl.com[email protected]
    Participant

    Sure, here is the screenshot Blog metabox description field advanced tab: https://ibb.co/syR6xdV

    #42770
    PeterPeter
    Moderator

    Strange. Please share your site credentials via this contact form https://metabox.io/contact/
    I will take a closer look.

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