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Help ! All my fields gone !

Support › MB Builder › Help ! All my fields gone !Resolved

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • July 4, 2019 at 11:55 PM #15242
    netalysnetalys
    Participant

    Hi I have a custom post type with a lot of custom fields (about 40).
    I've added another field, I updated and after page has reloaded, everything gone !
    No more fields, and in my settings it wasn't connected to any post type...

    How can I get my work back ?
    Thanks.

    July 5, 2019 at 9:35 AM #15246
    Anh TranAnh Tran
    Keymaster

    Hi netalys,

    Can you check on your database using a tool like phpMyAdmin to see if the post content and post excerpt is there for the post?

    July 6, 2019 at 4:16 AM #15261
    netalysnetalys
    Participant

    Hi, sorry I had to restore a backup because I was in a rush...
    I had 3 Metaboxes of custom fields, I was editing one of them, adding a field, and after clicking update, the page reloaded, and all my fields were gone. The metabox title was still there but wasn't connected to any post type, and no more field inside...

    July 6, 2019 at 10:34 AM #15268
    Anh TranAnh Tran
    Keymaster

    It's a little rush of you. Let me know if you find anything buggy from now on.

    July 8, 2019 at 12:47 AM #15278
    BenBen
    Participant

    I also have this same problem - added an option on a multi-select, hit save and all fields are now gone. I don't have a backup to restore. It's quite a problem!

    July 8, 2019 at 12:49 AM #15279
    BenBen
    Participant

    For clarity, I was using it to add additional data to reviews. The posts still exist, but the additional data is no longer being displayed in the posts.

    However, if I do a group export, it DOES seem to list the group structure/options that were previously there... I just don't want to import that if it already still exists, as it'll just create duplicates...

    July 8, 2019 at 4:32 PM #15287
    Anh TranAnh Tran
    Keymaster

    Hi Ben,

    Please send me the export file.

    July 8, 2019 at 4:35 PM #15288
    BenBen
    Participant

    I also couldn't wait for a fix, and managed to find a backup luckily, so restored instead. I'll send the file via the box though.

    July 8, 2019 at 4:38 PM #15290
    BenBen
    Participant

    Literally can't work out how to - contact box doesn't accept attachments, and this forum is so badly laid out I can't work out how to do anything, including creating a topic or adding an attachment.

    When I tried importing the export to fix it, it just duplicated the same Group/field name, but didn't restore any of the items or structure, hence why I had to restore.

    July 8, 2019 at 4:44 PM #15291
    Anh TranAnh Tran
    Keymaster

    Hi Ben,

    Sorry, the contact form and the forum doesn't accept attachments, just for security reason. You can upload the file to https://send.firefox.com or https://wetransfer.com and send me the link.

    August 11, 2022 at 5:24 AM #37443
    YasmineYasmine
    Participant

    Hi - this just happened to me too. All of my fields are gone.

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