License Upgrade

Support General License UpgradeResolved

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  • #34348
    Tyler FraserTyler Fraser
    Participant

    Hello!

    I've had the Core Extensions Bundle for Unlimited Sites since November 2021. I believe that is equivalent to the current Agency Basic Bundle, but I'm looking to upgrade to the Agency Ultimate Bundle, as I now need some of the additional plugins that it offers, and decided I would like AIO as well.

    Is this possible? If so, how would I go about doing so?

    Thank you!

    #34383
    Long NguyenLong Nguyen
    Moderator

    Hi Tyler,

    Currently, we do not support upgrading a license to a higher one. In 14 days from the purchase day, you can purchase a new license and ask for a refund of the old license but you've used it for 3 months so there is no way to help, unfortunately.

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