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lost password

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  • September 4, 2021 at 7:36 PM #30587
    rhs@mediastuff.com.ar[email protected]
    Participant

    Hi, on my website
    https://licitaciones.elconstructor.com/ingreso/?lost-password=true

    after entering an email that exists as a user, nothing happens, the page stays in the same place and I don't receive the email. Is there anything I should modify?

    my shortcode:
    [mb_user_profile_login label_submit="Login" label_username="Email - user" label_password="Password" label_remember="Remember me" label_lost_password="Forgot your password?" confirmation="You have successfully logged in."]]

    September 5, 2021 at 4:40 AM #30593
    rhs@mediastuff.com.ar[email protected]
    Participant

    sorry, i have to modify the url to test it.
    please check https://licitaciones.elconstructor.com/ingreso-test/
    click on lost password?
    send to page not found and no email are received.
    you can try with user: maria

    September 6, 2021 at 8:35 AM #30610
    Long NguyenLong Nguyen
    Moderator

    Hi,

    To troubleshoot this issue, please follow the Debugging Information step here https://support.metabox.io/topic/how-to-create-a-new-topic/
    and re-save the permalink settings (Post name).

    Let me know how it goes.

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