MAJOR PROBLEM - Specific custom field group vanishes

This topic has 7 replies, 2 voices, and was last updated 2 years, 5 months ago by @mindspark.

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June 29, 2022 at 7:47 PM #36718

@mindspark
Participant

I have a site that lists 3 custom field groups. One of them flashes, then the field group disappears. None of the values previously entered inside this post type display on the site.

Here are details:

CPT = Events
Field Group = Event Fields

Video: https://www.loom.com/share/1ba8df9d764643a78176cafd632bd3f3

The Event CPT has not been deleted, and the field group disappears... but the Event Fields group title remains visible in the list - so that make me this the field group hasn't been deleted either.

How can we check for an issue with MB plugin?

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June 30, 2022 at 10:43 AM #36728

Long Nguyen
Moderator

Hi,

Please export the event field group to the JSON file and share it here. I will help you to fix the issue of this.
Refer to this documentation https://docs.metabox.io/extensions/meta-box-builder/#export--import

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June 30, 2022 at 7:57 PM #36743

@mindspark
Participant

Thank Long!

Here is the file: https://drive.google.com/file/d/1IrXCuBVWuAN02V3dpF07Z6AnBr7kheWY/view?usp=sharing

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July 1, 2022 at 8:15 AM #36749

@mindspark
Participant

any update?

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July 1, 2022 at 12:36 PM #36753

Long Nguyen
Moderator

Hi,

Please move your current event field group to the Trash and download the update here https://pastebin.com/fvfS5re6

Then import the new one to the builder and let me know if it helped.

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July 1, 2022 at 10:06 PM #36769

@mindspark
Participant

Hi Long -

after uploading the new file you sent - the it works for about 3-5 minutes then same issue.

Note - Your file omits a few form fields which I tried to add back using MB - but something else is happening...

thoughts?

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July 2, 2022 at 4:39 PM #36776

Long Nguyen
Moderator

Hi,

I've removed the last text field which missed some field settings in the JSON file and might cause the issue.
Please follow this article to increase the PHP setting max_input_vars then remove the current event field group and reimport the field group.
https://metabox.io/wordpress-custom-fields-not-saving-increase-max-input-vars/

Let me know if the issue still persists.

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July 5, 2022 at 7:32 PM #36800

@mindspark
Participant

thank you!

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