MB > Extensions is totally missing

Support Meta Box AIO MB > Extensions is totally missing

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  • #49102
    William WeyeWilliam Weye
    Participant

    I don't have a need to look there often, so I don't know when it went missing. However, when I attempted to start working on user meta, the entire page was missing. Was it the last update? I have no idea. I deactivated ALL my plugins except for MB AIO, and I got the same result. Nothing.

    There is no way for me to uninstall the plugin and start over. I have a tremendous amount of MB development already finished, and I am not starting over.

    screenshot

    #49103
    William WeyeWilliam Weye
    Participant

    screenshot

    #49111
    PeterPeter
    Moderator

    Hello William,

    Thanks for reaching out.

    Please try to switch to a WordPress theme (2025), download a fresh copy of Meta Box AIO plugin version 3.2.0 from My Account page, reinstall it on your site and recheck the issue.
    https://metabox.io/my-account/

    Let me know how it goes.

    #49113
    William WeyeWilliam Weye
    Participant

    That's a no-go. I also checked the browser dev console and resolved some Fontawesome errors, but that doesn't make a difference. The browser console is clean now. I am still getting the blank page, as the image above shows.

    #49114
    William WeyeWilliam Weye
    Participant

    Okay, I tracked it down (maybe). I was reviewing the HTML output, and at the bottom, I found Cloudflare javascript with caching active, which it shouldn't have been, as I have cache bypass rules set. I created more precise bypass rules and then enabled developer mode. That did the trick, even when taking it out of dev mode.

    However, here's the thing: I've always used Cloudflare and rarely interact with it. I've never had a problem with anything else on the site. And I've never had a problem with MB and Cloudflare until (it seems) the last update.

    #49115
    William WeyeWilliam Weye
    Participant

    Never mind. The solution didn't work. I even targeted the bypass to that exact MB page, and it didn't work when out of dev mode.

    So, cache is definitely not the issue. My best guess is that there is some security setting in Cloudflare that doesn't like that page. I've seen the extensions and made the changes that I wanted, so I don't care if I see that page right now.

    But something happened in the last MB update that cloudfare doesn't like.

    I can't waste any more time on this issue.

    #49121
    PeterPeter
    Moderator

    Hello,

    Can you please share your site admin account by submitting this contact form https://metabox.io/contact/ ? I will take a closer look.

    Thank you.

    #49125
    William WeyeWilliam Weye
    Participant

    I'm not comfortable letting someone into my dev site. I know what the issue is. Otherwise, MB works fine. If I need to make changes to the extensions, I know that I need to put Cloudflare into dev mode.

    Like I said, I have turned off all other plugins and had the same MB extension page issue, so there are no conflicts there.

    Thanks

    #49128
    PeterPeter
    Moderator

    I'm going to report this issue to the development team to check it further. I will let you know when I have more information.

    Thanks for your co-operation.

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