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Media Advanced Plugin Not Working

Support › MB Frontend Submission › Media Advanced Plugin Not WorkingResolved

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  • September 28, 2020 at 12:42 AM #22163
    swartjieswartjie
    Participant

    Hey Guys,

    Can you please assist, I've been struggling for a while...
    On a client's site the front-end submissions are failing when a client uploads a file using the Image Advanced field.

    It does not look like the file even uploads to the media library, but I did try making the user an admin to check permissions, but that did not resolve the issue...
    The form is for a user custom form not a post type, I can manage the media from the back-end user form, but not from the front-end

    Any advise would be amazing?

    September 28, 2020 at 8:42 AM #22167
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Please deactivate all plugins except Meta Box, Meta Box extensions and switch to the default theme of WordPress (Twenty Twenty) then upload an image with the admin user again.

    Let me know how it goes.

    October 8, 2020 at 4:48 AM #22319
    swartjieswartjie
    Participant

    Hey Long. Would it be possible for you guys to login and help check? We're under a bit of pressure with it and when disabling the pugins and switching the theme it still did the same thing

    October 8, 2020 at 9:02 AM #22321
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Please follow this guide to know how to create the staging site https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/.

    Then share the credentials (Admin site and FTP account) via this form https://metabox.io/contact/. I will check it out.

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