Refund Request - Meta Box

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 month ago by Frank Lee.

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November 14, 2019 at 12:58 PM #16932

Frank Lee
Participant

Hello,

I'd like to request a refund for the Core Extensions Bundle I just bought. The extension came with the theme we bought, we had an issue with the layout of the Meta Box Builder interface, https://prnt.sc/pwplf9

But after activating the plugin it didn't resolve the issue. Please confirm, thank you.

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November 15, 2019 at 6:37 AM #16939

Anh Tran
Keymaster

Hi Frank, this seems to be the CSS issue. Maybe it's not enqueued somehow. Do you see any error in the browser console? Can you send me a temporary admin account to check that?

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November 15, 2019 at 6:42 AM #16940

Frank Lee
Participant

Hi Anh,

Thanks for your reply. I do see 3 errors in the console here https://prnt.sc/px4pp1

Here's a temp access you can use to take a look, is this a private thread? if so I will reply with the login here, just wanted to make sure.

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November 15, 2019 at 9:15 AM #16943

Anh Tran
Keymaster

It's not a private thread. Please send me the credentials via the contact form.

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November 15, 2019 at 10:27 AM #16944

Frank Lee
Participant

Ok done

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