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Request for a refund

Support › General › Request for a refund

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  • May 27, 2025 at 4:21 PM #48328
    ProgrammaticaProgrammatica
    Participant

    Hi, I would like to request for a refund since MetaBox didn't meet my needs. How can I do?

    Thank you in advance

    May 27, 2025 at 8:07 PM #48329
    ProgrammaticaProgrammatica
    Participant

    EDIT: I've just discovered the new alpha ui manager. maybe with it I can solve some of the issues I faced with MB... and I would love to try it a bit longer before going on with the refund request. How much time I have to ask for the refund then? I purchased MB on May 24, 2025.

    Thank you in advance

    May 27, 2025 at 9:47 PM #48330
    PeterPeter
    Moderator

    Hello,

    Thanks for reaching out.

    Regarding the refund policy, we will process refund requests within 14 days of the purchase date. Therefore, the latest date to request a refund is June 06.

    Let me know if you have any questions.

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