Request for a refund

Support General Request for a refundResolved

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #48328
    ProgrammaticaProgrammatica
    Participant

    Hi, I would like to request for a refund since MetaBox didn't meet my needs. How can I do?

    Thank you in advance

    #48329
    ProgrammaticaProgrammatica
    Participant

    EDIT: I've just discovered the new alpha ui manager. maybe with it I can solve some of the issues I faced with MB... and I would love to try it a bit longer before going on with the refund request. How much time I have to ask for the refund then? I purchased MB on May 24, 2025.

    Thank you in advance

    #48330
    PeterPeter
    Moderator

    Hello,

    Thanks for reaching out.

    Regarding the refund policy, we will process refund requests within 14 days of the purchase date. Therefore, the latest date to request a refund is June 06.

    Let me know if you have any questions.

    #48491
    Mona LillMona Lill
    Participant

    I would like a refund as well. Can't find a phone number or email address. and I can not even open my own topic. I cancelled this subscription like a year ago and I just got a notification that my subscription has renewed. I would like a full refund. I am not using your programing as it did not work for me.

    #48492
    PeterPeter
    Moderator

    Hello Mona,

    If you have a refund request, please contact us here https://metabox.io/contact/
    Our team will get in touch with you shortly.

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