Request for refund

This topic has 7 replies, 4 voices, and was last updated 1 year, 4 months ago by Peter.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
May 30, 2022 at 10:56 AM #36239

John Chen
Participant

Hi, I would like to request for a refund since it didn't meet my needs. Thank you.

Add New Note to this Reply

May 30, 2022 at 3:32 PM #36245

Long Nguyen
Moderator

Hi John,

Could you please share your feedback about Meta Box? It will help us to improve our plugin.

Add New Note to this Reply

May 30, 2022 at 9:03 PM #36248

John Chen
Participant

Hi there Long,

thanks for your reply.

I prefer not to say - it's also regarding some integrations between stacks that's confidential, but it didn't work out in the end.

Thanks for understanding. 🙂

I look forward to the refund.

Thanks for your help.

Let me know if you need anything else.

Add New Note to this Reply

May 31, 2022 at 12:45 PM #36258

Long Nguyen
Moderator

Hi John,

We guarantee that the refund will be processed in 14 days without any issue. But you purchased the license on Apr 26 so it is not possible to issue the refund, unfortunately.

Let me know if you have any questions.

Add New Note to this Reply

May 31, 2022 at 3:42 PM #36260

John Chen
Participant

Hi, I did not purchase the license on April 26, i purchased it on Thu, May 26, 2:09 PM (5 days ago).

Add New Note to this Reply

June 1, 2022 at 9:19 AM #36263

Long Nguyen
Moderator

Hi John,

Can you please share a screenshot of your invoice that demonstrate the payment is processed on May 26? Our system recognizes that the payment is processed on Apr 26.

Add New Note to this Reply

July 17, 2023 at 8:17 PM #42605

Adrian Felder
Participant

Hi, I would like to request for a refund for the Personal - Basic Bundle since i found out later that its not a requirement if i already own the MB User Profile Plugin.

Please refund the Personal - Basic Bundle only. Not the MB User Profile Plugin.

Thank you.

Add New Note to this Reply

July 18, 2023 at 4:48 PM #42623

Peter
Moderator

Hello,

Please contact us here https://metabox.io/contact/
if you have a refund request.

Add New Note to this Reply
Author

Posts

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.