TAXONOMY FIELD CONDITIONAL DISPLAY USING RADIO NOT WORKING

This topic has 10 replies, 2 voices, and was last updated 2 years, 9 months ago by Long Nguyen.

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August 21, 2022 at 5:31 PM #37952

Richard Hawkins
Participant

I feel like I'm going a bit mad, maybe I've missed something obvious?

I can't get a taxonomy field to hide/display based on a radio field called org_previous with Yes/No options. I have tried 'contains' and other operators, as well as yes, Yes, 'Yes' and "Yes" as values. Whatever the options and radio selections, the field just stays put...

Any help much appreciated!

Screenshots:
1. https://capture.dropbox.com/I7KHB5RN2NTqlr7F
2. https://capture.dropbox.com/yLxw1zCQjOCegp1L
3. https://capture.dropbox.com/CCqWLfSHTkjSMyyg

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August 22, 2022 at 9:28 PM #37969

Long Nguyen
Moderator

Hi Richard,

Can you please share the code that creates the custom fields on your site? Refer to this documentation https://docs.metabox.io/extensions/meta-box-builder/#getting-php-code

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August 22, 2022 at 10:03 PM #37971

Richard Hawkins
Participant

Yes, apoologies, it's here in full:

https://pastebin.com/0GXcKD69

OR just the two fields in question here...

https://pastebin.com/uwz24aW0

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August 23, 2022 at 10:09 PM #37988
Long Nguyen
Moderator
Hi Richard,

The value used to compare in the conditional logic should be the option value, not the label. In your case, it should be yes, instead of Yes.
```
'hidden'            => [
        'when'     => [['org_previous', '=', 'yes']],
        'relation' => 'or',
],
```
You can see the conditional logic works as well on my local site.
https://monosnap.com/file/d8ZXjUuqZzukS4j19XaeW2jrpZkfII

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August 23, 2022 at 10:52 PM #37993

Richard Hawkins
Participant

Thanks Long, but I've tried that (see original post) and it didn't work...

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August 24, 2022 at 12:41 PM #38004

Long Nguyen
Moderator

Hi Richard,

Please share your site credentials via this contact form https://metabox.io/contact/, I will help you to check the issue on your site.

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August 24, 2022 at 3:20 PM #38009

Richard Hawkins
Participant

Done, thanks!

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August 24, 2022 at 11:56 PM #38025

Long Nguyen
Moderator

Hi,

I see the conditional logic works as well on your site, screen record https://monosnap.com/file/5PtzTiusr3lBq8oK41q6jan0LMdrTH

Can you please clear the cache and recheck this?

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August 25, 2022 at 12:24 AM #38026

Richard Hawkins
Participant

It sometimes disappears after about 20 seconds, but then never comes back, see:

https://www.loom.com/share/74b89ca52613474499ed660763851de9

It also doesn't work on the submission form, here:

https://radhr.org/submit/

Many thanks for your help!

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August 25, 2022 at 12:30 AM #38027

Richard Hawkins
Participant

So, it does come back, but takes about 60 seconds (and still doesn't work on submission form).

I have a 50mb/s internet and decent hosting with same-country host.

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August 25, 2022 at 12:47 PM #38035

Long Nguyen
Moderator

Hi,

On the frontend submission form https://radhr.org/submit/
there is an issue with the JS file of the theme Blocksy Child, it is broken and affects the conditional logic of our plugin. I've tried to deactivate all plugins except Meta Box, MB AIO and switch to the standard theme Twenty TwentyTwo then the conditional logic works as well.

On the backend, I do not see the long time to appear/disappear the field like that. You can follow the troubleshooting steps above to recheck this issue.

Screen record https://monosnap.com/file/wkugk1Hdm9LBBZraEkqk6q51MHHpZj

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