The 2 way sync doesn't work

This topic has 6 replies, 2 voices, and was last updated 1 year, 6 months ago by Peter.

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May 20, 2023 at 8:45 PM #41863

Romain YOUSSOFI
Participant

Maybe I don't understand exactly how to make it work.

For example I have set a relationship between 2 custom post types "Member" and "Mission".

I have checked the box "reciprocal relationship"

I created a custom field on each post using the same name and same id for both custom fields.
In the "mission" Custom Post Type it is a "Post" select with post type filter "member".
In the "member" Custom Post Type it is a "Post" select with post type filter "mission".

When I add a mission for the member, it is recognized on the member profile but not on the mission page.

How to fix it ?

I already disabled plugins that might have conflicts.
I emptied the cache.
I also renamed afterwards the custom field on both Custom Types using the Relationship field ID.

Thanks,

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May 20, 2023 at 9:40 PM #41864

Romain YOUSSOFI
Participant

Here is an update.

I removed my custom fields that were linking to each other.

Now I can see the meta box in the "from" post.

I can see in the admin view of all "to" posts that there is a relation. But when I try to edit the "to" post there is no meta box there.

In settings, the reciprocal field is enabled.

I have set up the meta box in "from" and "to" identically.

What could be the issue ?

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May 22, 2023 at 8:43 PM #41875

Peter
Moderator

Hello,

The option "Reciprocal relationship" should be used when you create a relationship for the same post type. If you create the relationship for two post types, the relationship meta box only displays when editing the "From" post type.

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May 27, 2023 at 9:11 PM #41959

Romain YOUSSOFI
Participant

First message :

I have checked the box "reciprocal relationship"

This is a blocking issue for me.

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May 27, 2023 at 9:13 PM #41960

Romain YOUSSOFI
Participant

Also, I can't find the related post via API on the "To" Post.

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May 27, 2023 at 9:15 PM #41961

Romain YOUSSOFI
Participant

I removed ACF from my website especially for this feature.

And I paid the Pro package.

This issue has been posted 1 week ago. Is this forum the only support we can get with Metabox with the premium license ?

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May 28, 2023 at 3:06 PM #41965

Peter
Moderator

Hello,

So did you try to disable the option "Reciprocal relationship" when editing the relationship and recheck this issue? If it does not work on your site, please share your admin site account through this contact form https://metabox.io/contact/ with some screenshots. I will take a look.

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