The SEO control box from Rank Math is not appearing as it should.

This topic has 7 replies, 2 voices, and was last updated 1 year, 1 month ago by Peter.

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October 26, 2023 at 2:17 AM #43626

Narongrit Saeyang
Participant

The SEO control box from Rank Math is not appearing as it should. This problem specifically occurs with Custom Post Types (CPTs) that have a taxonomy (category) assigned. I have used Metabox to create these CPTs.

For other types of posts, including native posts with categories, the Rank Math SEO control box is functioning properly. It also works correctly for CPTs that do not have a taxonomy assigned.

The issue arises exclusively with CPTs that have a taxonomy; in these cases, the Rank Math SEO control box fails to appear. I've attempted to resolve this by deactivating other plugins, but this hasn’t been successful.

Attached is a screenshot depicting the error I encountered. As I lack expertise in coding, any assistance would be greatly appreciated.

Thanks

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October 26, 2023 at 2:19 AM #43627

Narongrit Saeyang
Participant

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October 26, 2023 at 2:19 AM #43628

Narongrit Saeyang
Participant

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October 26, 2023 at 2:24 AM #43629

Narongrit Saeyang
Participant

<script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>

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October 26, 2023 at 2:25 AM #43630

Narongrit Saeyang
Participant

The error screenshot: https://imgur.com/a/xgqDtZ3

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October 26, 2023 at 2:25 AM #43631

Narongrit Saeyang
Participant

I also attempted to follow a method provided in the following link: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/#setup-meta-box-multiple-meta-boxes. Unfortunately, this did not resolve the issue.

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October 26, 2023 at 2:54 AM #43632

Narongrit Saeyang
Participant

I have conducted another test and discovered that the issue is not related to the Custom Post Types (CPTs) having a taxonomy. The problem occurs when I create a CPT and deselect 'Editor' in the 'Support' tab within the CPT settings. When the 'Editor' option is selected, the Rank Math SEO control box works as expected.

However, if possible, I would prefer not to have the 'Editor' enabled in that particular CPT.

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October 26, 2023 at 9:42 PM #43646

Peter
Moderator

Hello,

We can see it's not an issue of Meta Box, you can contact RankMath support to ask for help if the Editor field is disabled.

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