Unable to update any custom metas/fields - Meta Box

This topic has 2 replies, 2 voices, and was last updated 5 years, 2 months ago by Ben.

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October 1, 2019 at 12:36 AM #16354

Ben
Participant

I have a website that involves reviewing websites against certain criteria/features, etc.
To do this, many of my review posts have a custom metabox fields that lets me add the info to the post and re-use it across the site.

Since July, I've been unable to add any new criteria/features OR completely new Custom Fields. If I do, all my existing Custom Fields are removed - the whole lists just show blank entirely.

https://ibb.co/Fx00CFJ

Support suggested I try changing the mbb_version number in the wp_options via PHPmyadmin - but this doesn't exist in my database, having checked.

Any suggestions? I haven't been able to add any info for ages!

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October 2, 2019 at 11:40 AM #16362
Anh Tran
Keymaster
Hi Ben,

Please follow these steps:
- Update Meta Box Builder to the latest version.
- Refresh the admin area, and then verify if the mbb_version is available in the wp_options table. If yes, then the database upgrade works.
- Try editing the fields again.
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October 2, 2019 at 7:24 PM #16366

Ben
Participant

I had already done that. It's at the latest version, there is no mbb_version, and the Custom Field screens are still blank as in the image before.

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