Hello,
The issue max_allowed_packet
means that you're trying to send (usually via a query or form submission) a packet of data larger than the MySQL server is configured to accept. You can contact your hosting support and ask them to check the max_allowed_packet
value of your database. If it is too low (less than 64MB), please increase this value.
If it doesn't help, please try to create a full backup of your site and databases. Then access the database, table wp_options, delete the option name mbfs_keys
and recheck the issue.