Forum Replies Created
-
AuthorPosts
-
Anh Tran
KeymasterPlease try to remove the license and re-add it after 1 day. In your 2nd screenshot, there's a green text saying to "Update license", so maybe it's detected as expired or invalid. Please remove it and wait for 1 day (just to make sure WP doesn't cache the API calls to validate the license), then add it again.
December 19, 2021 at 11:38 AM in reply to: How can I know if I have subscribed to the FaceWP extension? #32743KeymasterThe Meta Box - FacetWP integrator is actually a plugin, an extension and an integration. All of our extensions on our website are WordPress plugins. And some of the plugins do integration with other 3rd-party plugins (like FacetWP). Using any term (plugin, extension or integrator) is valid.
Anyway, I’ll issue a refund for you for your purchase. Please confirm since I see you already purchased our Core Extension Bundle last year (which is similar to the Personal Basic Bundle, the difference is the number of active sites).
December 17, 2021 at 5:50 PM in reply to: How can I know if I have subscribed to the FaceWP extension? #32713KeymasterHi AnD,
Sorry for the delay. The FacetWP integration is provided free via the extension https://metabox.io/plugins/meta-box-facetwp-integrator/. It's available in the WordPress.org and also in the MB Core plugin. So we don't list it in the list of premium extensions in the bundles.
However, to use this extension, you need the FacetWP plugin, which you need to buy from their website https://facetwp.com. We can't provide the FacetWP plugin, since it's not ours. We only make the integration for Meta Box and FacetWP to work together.
For that reason, you can't find any information about your purchase for FacetWP on our site. You need to go to facetwp.com and login and see your purchase there.
I hope that clarify your question. If there's anything unclear, please let me know.
KeymasterHi Sridhar,
I've looked into the function
wp_get_attachment_image_srcsetand found that it generates only for sizes that have the same ratio (source). Your custom size doesn't have the same ratio as the 'thumbnail' size (which is the default size when using withrwmb_meta), thus WP doesn't return it in the srcset.Please try another custom size that have the same ratio.
December 14, 2021 at 8:42 AM in reply to: ✅"Show when parent post" not displaying all available posts/pages #32583KeymasterHi,
We use the default WP search, which searches by title and content, which causes this confusion. I've just updated Meta Box to search for title only, so the result is more accurate.
November 12, 2021 at 8:11 AM in reply to: ✅Slow performing queries called by metabox\c\api::create() #31882KeymasterHi,
Thanks for your message. This is a known issue and is not a bug. Meta Box needs a way to detect if the table exists and create a table if not. Internally, Meta Box uses the dbDelta function which does the job. This function causes the issue that you see.
To eliminate this issue, a simple way is that you run the code to create a custom table only once. When the table is created, you can remove that code from your theme/plugin. The plugin will work well as the table is existing and match the fields.
Alternatively, you can create the table manually (via SQL) and remove the code to create custom table in your theme/plugin.
KeymasterHi,
Can you please tell me how can you manage to add 2k relations? I can't imagine if you do that manually. Does it work for you if you create less relations?
Can you try Firefox instead of Chrome? Firefox has a better detection/warning if memory goes out.
Technically, we don't run heavy JS with relationships. It's only a library select2 with a few jQuery code.
KeymasterWe’ll start working on that this week. If nothing wrong, then we expect we can finish this week.
KeymasterHi,
Can you please send us the list of plugins you’re using on your sites? Are you using Oxygen?
The Frontend Submission extension detects the shortcode in the edit page content. Oxygen stores content in a custom field, so our plugin cannot detect at the moment. I’m not sure if that’s the case.
Please try with a blank install of WP with no plugins (other than ours) and see if that bug still happens.
KeymasterHi Mike,
Sorry for the experience.
What Long was trying to tell you is that: there's a single page with the slug
stages(https://staging-bettingusa.kinsta.cloud/states/), which might break how WordPress creates the permalink structure for single state page. I guess you don't have a single page with the slugreviews, do you? That's the difference between them.By the way, I see you setup a
reviewspage like this (https://staging-bettingusa.kinsta.cloud/reviews/reviews/), can you share how did you set it up? It's not a single page, which explains why it works for reviews, but not states.KeymasterHi, I've issued the refund for you.
KeymasterHi Jim,
Unfortunately, the upgrade from Developer Bundle to Lifetime Bundle is not available, because our payment system (FastSpring) doesn't allow us to switch from a subscription (developer bundle) to a one-time payment (lifetime bundle).
KeymasterHi,
The invoice can be generated from the My Account page. That's the official document from us. We don't offer scanned/signed document for each invoice.
KeymasterI'm afraid there's no way to recognize the new vs existing installs, unless the existing installs don't update to the new version.
I made it a patch update, since I think it's kind of a fix for styling. I'm sorry for the troubles you're in. I'll be more careful in the future and make a note when we release something like that.
KeymasterHi,
I've been thinking about this for a while and made a poll on the Facebook group. 99% users voted for 100% width option.
Anyway, the change only force 100% width if you not set the "size" attribute for inputs. If you set "size", it respects what you set. For select and textarea, it's always 100% width.
If you notice any issue with the layout, please let me know.
-
AuthorPosts