license invalid? - Meta Box

This topic has 7 replies, 3 voices, and was last updated 3 months, 1 week ago by Long Nguyen.

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May 12, 2022 at 2:33 PM #35997

Resolved Heinrich Taitl
Participant

after updating metabox my pro licenses on different sites show invalid. reactivation doesnt work. creating a new license in the dashboard doesnt work. we own a liftetime license.

any idea?
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May 13, 2022 at 7:33 AM #36004

Long Nguyen
Moderator

Hi Heinrich,

There was an issue with the responses from our server. Please try using the WP Sweep plugin to clear the response cache, and try again.

May 13, 2022 at 6:51 PM #36014

Heinrich Taitl
Participant

hi long,

sorry, but to install a plugin on every site we have this issue is not an option. please advise to solve the issue without plugin. tks in advance.

May 17, 2022 at 4:01 PM #36056

Anh Tran
Keymaster

Hi Heinrich, can you please show me a screenshot of the problem? And do you use the latest version of Meta Box?

May 17, 2022 at 11:50 PM #36062

Heinrich Taitl
Participant

with 1.16. manually installed its accepting the license again.

May 18, 2022 at 8:51 AM #36064

Long Nguyen
Moderator

Great.
Let me know if you have any questions.

June 17, 2022 at 9:28 PM #36552

Heinrich Taitl
Participant

hi, sorry, but the problem comes back.
license not accepted, manually install of 1.16.1 but the same issue. to mention that it is a multisite installation. any solution
br heiner

June 20, 2022 at 12:29 PM #36585

Long Nguyen
Moderator

Hi,

Please share some screenshots and your site credentials via this contact form https://metabox.io/contact/
Our development team will help you to check the issue.
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