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403 Error using MB Testimonials

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 19, 2023 at 9:16 AM #41851
    Way LeongWay Leong
    Participant

    Hi,

    I gotten this error using MB Testimonials, it is showing in the console log https://prnt.sc/ITkLFT8pyiop, deactivating MB Testimonials Plugin the error gotten away. Based on the console log it seems like there is a blocking on the SVG. May I know how can I solve this?

    May 19, 2023 at 8:49 PM #41855
    PeterPeter
    Moderator

    Hello,

    Do you add some custom SVG images to the testimonial item? If yes, please share some screenshots of the testimonial. I do not see that issue on my demo site.

    You can also check the WP debug to see if there is any error log and share it here.

    May 31, 2023 at 1:34 PM #41988
    Way LeongWay Leong
    Participant

    JPEG image was applied to the author image (https://prnt.sc/SDiSdP0TmkmL) not SVG. But in the console log it shows the 403 error (https://prnt.sc/HC5K_v7pQooX) for SVG. Author image is not using SVG but JPEG but not sure why the error shows

    May 31, 2023 at 6:22 PM #41995
    PeterPeter
    Moderator

    Hello,

    Can you please share your site URL where I can see the issue? It looks related to the arrow next/prev of the slider. You can try to disable the arrow or use the custom arrow and check this issue again.

    June 1, 2023 at 10:38 AM #42000
    Way LeongWay Leong
    Participant

    Hi,

    yeah sure, you may visit here.

    https://rebrand.ly/umjvo2b

    Unfortunately, disabling the arrow doesn't seem fixing the issue

    June 1, 2023 at 9:54 PM #42008
    PeterPeter
    Moderator

    Hello,

    Please share your site credentials via this contact form https://metabox.io/contact/, I will take a closer look.

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