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Beaver Themer Integrator causes fatal PHP error, making website non-functional

Support › MB Beaver Builder Integration › Beaver Themer Integrator causes fatal PHP error, making website non-functionalResolved

Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 15, 2020 at 5:04 AM #21876
    mdee4mdee4
    Participant

    I have a site with the following setup:

    Plugins:
    - Beaver Builder/Themer
    - Meta Box
    - Meta Box AIO (using the Beaver Themer Integrator extension)
    - There are also other plugins installed

    Hosting:
    - FlyWheel

    Other:
    WordPress 5.5.1
    Astra Theme

    *All plugins and theme are using the latest versions

    The Problem:
    The Beaver Themer Integrator extension is causing a fatal PHP error, which in return causes most pages on my website to show some random Archive page instead of the actual page content. This issue causes my website to be near non-functional. Deactivating Meta Box fixes the issue.

    PHP Error Message:

    #9 /www/ in /www/wp-content/plugins/meta-box-aio/vendor/meta-box/meta-box-beaver-themer-integrator/src/Base.php on line 206
    #8 /www/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #7 /www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array)
    #6 /www/wp-includes/class-wp-hook.php(287): FLPageData::init_properties(Object(WP))
    #5 /www/wp-content/plugins/bb-theme-builder/classes/class-fl-page-data.php(136): do_action('fl_page_data_ad...')
    #4 /www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /www/wp-includes/class-wp-hook.php(287): MBBTI\Base->add_properties('')
    #1 /www/wp-content/plugins/meta-box-aio/vendor/meta-box/meta-box-beaver-themer-integrator/src/Base.php(88): MBBTI\Base->get_fields()
    #0 /www/wp-content/plugins/meta-box-aio/vendor/meta-box/meta-box-beaver-themer-integrator/src/Base.php(181): MBBTI\Base->get_field_list()
    Stack trace:
    2020-09-14T20:07:10+00:00 CRITICAL Uncaught Error: Call to undefined function MBBTI\rwmb_get_registry() in /www/wp-content/plugins/meta-box-aio/vendor/meta-box/meta-box-beaver-themer-integrator/src/Base.php:206

    Is this a known issue? Is there anything I can do to fix this?

    September 15, 2020 at 3:27 PM #21882
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Please deactivate all other plugins, leave Meta Box, Meta Box AIO, Beaver Builder Plugin (Agency Version), Beaver Themer activate and switch to the default theme of WordPress (Twenty Twenty) then check the issue again.

    Let me know how it goes.

    September 15, 2020 at 10:06 PM #21887
    mdee4mdee4
    Participant

    Hi Long,

    After switching to the Twenty Twenty theme and deactivating all plugins except Meta Box, Meta Box AIO, Beaver Builder, and Beaver Themer, the issue still occurs.

    The issue is happening on most pages of my site. Say you visit the FAQ page, instead of showing the normal FAQ page content, the page content is showing the Archive page for /category/news. However, it's not actually redirecting to the Archive page, it's just that the content from that Archive page is showing instead of the actual page content that should display.

    Any ideas?

    September 16, 2020 at 10:34 AM #21898
    Long NguyenLong Nguyen
    Moderator

    Hi,

    I've logged in to Admin Dashboard and activated two plugins Meta Box and Meta Box AIO, then check the page FAQ but not see any issue. See screenshots:
    https://share.getcloudapp.com/Apuk09Oz
    https://share.getcloudapp.com/6quegYLX

    The file php_error.log does not record any error like above. Could you please check the site again?

    September 16, 2020 at 10:59 PM #21909
    mdee4mdee4
    Participant

    I've been adjusting things trying to find the cause, but now a new Meta Box issue is occurring. When I try to go to any page for a Meta Box CPT, it loads a 404 error.

    How To Reproduce:
    1. Go to the /event-gallery/ page. It'll list a grid of posts from the eGallery CPT created by Meta Box.
    2. Click on one of the profile cards. This should take you to the page for the chosen post. Instead, it loads a 404 Error.

    There is a beaver Themer layout setup for the individual CPT posts. However, for some reason they aren't loading now. This is happening for all the CPT's created by Meta Box.

    Do you know why this issue is happening or how I can fix it?

    Thanks for your help!

    September 17, 2020 at 10:42 AM #21915
    Long NguyenLong Nguyen
    Moderator

    Hi,

    The permalink of an eGallery post is https://www.minnetonkaps.org/egallery/test-gallery-123/. But the permalink is set to option Day and name, just change it to Post name to make it works. See screenshots:
    https://share.getcloudapp.com/2NuyNvdL
    https://share.getcloudapp.com/8LuPLpBO

    September 17, 2020 at 10:52 AM #21916
    mdee4mdee4
    Participant

    Is there a reason why it would work just fine before the way it is, but not now? It was working just fine with that configuration.

    Is there a way to change the permalink structure just for that CPT? If I change the permalink structure, that will also change the blog post links, messing up the SEO of the site.

    September 17, 2020 at 11:21 AM #21917
    Long NguyenLong Nguyen
    Moderator

    Hi,

    The plugin Custom Post Type Permalinks might help you to create a custom permalink for specific post types https://wordpress.org/plugins/custom-post-type-permalinks/.

    You can also follow this topic to do by coding https://wordpress.stackexchange.com/questions/216337/change-permalink-structure-for-custom-post-type.

    September 22, 2020 at 10:31 PM #22034
    mdee4mdee4
    Participant

    Hi Long,

    After further debugging, I found out the issue was related to Meta Box. WordPress has a reserved names list, which you can see here: https://codex.wordpress.org/Reserved_Terms

    It turns out if you name a Taxonomy Term using one of the reserved names from that list, it causes issues. This happens whether using Meta Box or Pods.

    It'd be great if you guys added that list somewhere in the Meta Box plugin so users know not to use one of the reserved names, otherwise, it could break your site.

    September 23, 2020 at 9:23 AM #22050
    Long NguyenLong Nguyen
    Moderator

    Hi,

    I will create a notice in the documentation for other users. Thank you.

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