CPT stuck as "Post" type

Support General CPT stuck as "Post" typeResolved

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #37399
    YasmineYasmine
    Participant

    Hello -

    I also tried to send an email as thought this could be a more custom issue.. But I realise I didn't receive a confirmation that the message was sent. In case didn't send, here we go again-

    My CPT is stuck on "post" post type. I try to update it to what it should be ("research"), but it continues to save as "post" - as if there is something that is constantly updating the post type back to post.

    I disabled every plugin and custom code, but the problem continued.

    I was using WS Forms when the problem happened (and it happened twice now - first time I redid using a backup). I don't know how the integration works but I think that plugin updated something within metabox, as even with that plugin disabled, I still couldn't change my post type back to "research".

    Do you have any idea how I can fix this?? I can revert back to a backup but would mean losing many hours of work, which I would really like to avoid!!

    Kind regards,
    Yasmine

    #37407
    Long NguyenLong Nguyen
    Moderator

    Hi Yasmine,

    The form (maybe the contact form) is created by WS Form so in this case, I recommend contacting their support to ask for more details. It is beyond the scope support of Meta Box.

    #37411
    YasmineYasmine
    Participant

    I will contact them. But just wondering, have you ever come across the meta box custom field type getting stuck and being unable to change - and have any idea how to fix. I only ask as I disabled every plugin and the problem was still there!

    #37412
    YasmineYasmine
    Participant

    Hi Long - just an update to this. I found the issue. I was trying to adding a file field within a group field. After trying to update my custom fields, it automatically saves to a 'post' post type. I tried with file upload and file. Then I tried with file advanced and the whole thing crashed

    #37414
    YasmineYasmine
    Participant

    ...However after finally managing to change my post type back to my CPT, I am still unable to get my data back on the frontend. Everything is now saved in custom fields, rather than in my CPT. Changing the post type did not fix it.

    #37423
    Long NguyenLong Nguyen
    Moderator

    Resolve the issue by re-adding the field ID prefix.

    #37427
    YasmineYasmine
    Participant

    Hi Long,

    Adding the prefix got the data stuck. But it didn't fix not being able to use the file field in a field group - without it breaking!

    Many thanks,
    Yasmine

    #37429
    YasmineYasmine
    Participant

    *back (not stuck)

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