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Custom Fields Missing in Field Group Metabox UI

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  • May 22, 2023 at 1:41 PM #41870
    harrybharryb
    Participant

    All of the custom fields in one of my custom field groups are no longer showing.

    The fields were set up a long time ago and everything has been fine until the other day when one field group no longer shows the custom fields. The field group page just shows the add new message:"There are no fields here. Click the +Add Field to add new field."

    However, the custom fields themselves are still present and displaying correctly on the post types. It is only in the Metabox UI where they are missing.

    May 22, 2023 at 8:37 PM #41874
    PeterPeter
    Moderator

    Hello Harry,

    The issue mostly happens because the field group is broken, then there is no field display and the button Update is clicked again. Or the button Update is clicked twice before the fields are displayed then they are lost. Refer to this topic https://support.metabox.io/topic/bug-report-click-twice-on-update-all-custom-fields-are-lost/

    If you have a backup file of your site, please try to restore it. Or you need to create a new field group with the same custom fields and IDs.

    May 22, 2023 at 8:45 PM #41876
    harrybharryb
    Participant

    Many thanks for the fast reply.

    I do not remember hitting the update button multiple times but it is possible I suppose.

    I note that you said this issue would be fixed in the next update but that was a year ago. Is it not possible to fix it?

    Harry

    May 23, 2023 at 11:04 PM #41904
    PeterPeter
    Moderator

    Hello,

    Do you try to increase the PHP settings as suggestion in that topic and recheck the issue?

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