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Custom fields won't save (again...)

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 21, 2023 at 11:33 PM #43870
    OlivierOlivier
    Participant

    Hi team,

    Once again I'm encountering the issue that my custom fields won't save. I already increased the max_input_vars from 5000 to 10000, no change.

    I have 4 date fields that I'm trying to update, and they always seem to revert back to their old value, which must be stored somewhere I don't know. If I try to delete the values, they get deleted as expected. But if I try to change the value to something else than the original values, even after having deleted them (and therefore the database should have no 'memory' of the old value), they revert back to the original values.

    I tried modifying the value directly from the 'custom fields' pane, same results. The "save field value" checkbox is checked in the fields settings.

    I don't know what else to do.

    November 21, 2023 at 11:38 PM #43871
    OlivierOlivier
    Participant

    Here is the field group export, in case you were going to ask: https://pastebin.com/amnhGSv4

    November 21, 2023 at 11:41 PM #43872
    OlivierOlivier
    Participant

    I also tried clearing the cache for that page, and cleared the cache of the field group. No change.

    November 21, 2023 at 11:43 PM #43873
    OlivierOlivier
    Participant

    I have no idea where that 'old data' is stored as it keeps coming back. The only change (other than updating custom fields) I made to that page recently is to update the permalink, in case that's relevant

    November 22, 2023 at 9:25 PM #43882
    PeterPeter
    Moderator

    Hello Olivier,

    I import the field group to my demo site and add some values to the date fields and save but don't see that issue. You can try to remove other field groups, deactivate all other plugins, keep only Meta Box and MB plugins activated, switch to a standard theme of WordPress and check this issue again.

    November 26, 2023 at 3:10 AM #43927
    OlivierOlivier
    Participant

    Peter, thank you for trying. I could but I don't have a staging website, that would be quite complicated. Do you have any idea what could cause this issue, so I could try to test them?

    November 26, 2023 at 8:37 PM #43932
    PeterPeter
    Moderator

    Hello,

    I don't have any idea. Please share your site credentials via this contact form https://metabox.io/contact/
    I will take a closer look.

    December 5, 2023 at 12:16 AM #44011
    OlivierOlivier
    Participant

    Thank you Peter, I have shared them via the contact form as indicated.. I appreciate you looking into it a lot

    December 5, 2023 at 4:28 AM #44014
    JasonJason
    Participant

    I'm having this same problem.

    When I update the Metabox custom field values, they will not save.

    I tried uninstalling all my plugins, and even tried changing the theme, but I still can not save values to Metabox custom fields.

    I know this did work on this website a couple months ago, but since updates it has stopped working. I wonder if it is a problem with the database, or the Metabox plugin.

    I don't know what else to try.

    December 5, 2023 at 4:41 AM #44015
    JasonJason
    Participant

    I shared my site credentials via the contact form.

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