Custom Post Type Disappeared

This topic has 7 replies, 2 voices, and was last updated 4 years ago by Long Nguyen.

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March 24, 2021 at 9:51 AM #26650

JoshTalk
Participant

Hi, been using Meta Box for a few years now. The other day, the Custom Post Type I created disappeared from the WP dashboard (top level menu) – all the posts are also gone.

The Meta Box menu is still available. But when I try to delete or save a Custom Post Type, the screen goes blank.

Please let me know how to resolve the issue. Thanks!

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March 24, 2021 at 10:57 AM #26653

Long Nguyen
Moderator

Hi Josh,

Thank you for getting in touch.

Can you please let me know how it happened?

Did you update the plugin Meta Box Core or MB Custom Post Type from v1.x to v2.x? Please follow this note https://docs.metabox.io/extensions/mb-custom-post-type/#force-migrate.

If it still does not work, please do the step Debugging Information https://support.metabox.io/topic/how-to-create-a-new-topic/ and let me know how it goes.

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March 24, 2021 at 1:10 PM #26654

JoshTalk
Participant

Thank you now they do show up in the admin!! Yay my data is there, but public viewing an individual post type has a "Page Not Found" error.

Archive pages from taxonomies seem to work fine.

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March 24, 2021 at 3:26 PM #26658

Long Nguyen
Moderator

Hi,

Please try to re-save the permalink settings (Post name) to make it works.

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March 24, 2021 at 3:47 PM #26659

JoshTalk
Participant

I tried that under Metabox ->Post Type -> My post type... then edit

Still doesn't display. We're also using Elementor for the single post templates. Not sure if that factors in.

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March 24, 2021 at 3:52 PM #26660

Long Nguyen
Moderator

Hi,

The permalink located in Admin Dashboard > Settings > Permalinks. And please deactivate all plugins except Meta Box and extensions to re-check this issue.

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March 24, 2021 at 3:56 PM #26661

JoshTalk
Participant

Sweet permalink changed worked! You're awesome!

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March 24, 2021 at 8:58 PM #26668

Long Nguyen
Moderator

Hi Josh,

If you have not rated Meta Box yet, I would highly appreciate it if you could take a moment and submit your rating here: https://appsumo.com/meta-box/#reviews

Huge thanks in advance!

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