Meta Box

Custom Post Type Disappeared

Support › MB Custom Post Type › Custom Post Type DisappearedResolved

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 24, 2021 at 9:51 AM #26650
    JoshTalkJoshTalk
    Participant

    Hi, been using Meta Box for a few years now. The other day, the Custom Post Type I created disappeared from the WP dashboard (top level menu) – all the posts are also gone.

    The Meta Box menu is still available. But when I try to delete or save a Custom Post Type, the screen goes blank.

    Please let me know how to resolve the issue. Thanks!

    March 24, 2021 at 10:57 AM #26653
    Long NguyenLong Nguyen
    Moderator

    Hi Josh,

    Thank you for getting in touch.

    Can you please let me know how it happened?

    Did you update the plugin Meta Box Core or MB Custom Post Type from v1.x to v2.x? Please follow this note https://docs.metabox.io/extensions/mb-custom-post-type/#force-migrate.

    If it still does not work, please do the step Debugging Information https://support.metabox.io/topic/how-to-create-a-new-topic/ and let me know how it goes.

    March 24, 2021 at 1:10 PM #26654
    JoshTalkJoshTalk
    Participant

    Thank you now they do show up in the admin!! Yay my data is there, but public viewing an individual post type has a "Page Not Found" error.

    Archive pages from taxonomies seem to work fine.

    March 24, 2021 at 3:26 PM #26658
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Please try to re-save the permalink settings (Post name) to make it works.

    March 24, 2021 at 3:47 PM #26659
    JoshTalkJoshTalk
    Participant

    I tried that under Metabox ->Post Type -> My post type... then edit

    Still doesn't display. We're also using Elementor for the single post templates. Not sure if that factors in.

    March 24, 2021 at 3:52 PM #26660
    Long NguyenLong Nguyen
    Moderator

    Hi,

    The permalink located in Admin Dashboard > Settings > Permalinks. And please deactivate all plugins except Meta Box and extensions to re-check this issue.

    March 24, 2021 at 3:56 PM #26661
    JoshTalkJoshTalk
    Participant

    Sweet permalink changed worked! You're awesome!

    March 24, 2021 at 8:58 PM #26668
    Long NguyenLong Nguyen
    Moderator

    Hi Josh,

    If you have not rated Meta Box yet, I would highly appreciate it if you could take a moment and submit your rating here: https://appsumo.com/meta-box/#reviews

    Huge thanks in advance!

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