Envira Gallery Pagination Not Working in Metabox Custom Field

Support MB Custom Post Type Envira Gallery Pagination Not Working in Metabox Custom Field

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  • #48593
    saintsaint
    Participant

    Hi Team,

    I am using Envira Gallery to display a list of thumbnails and a lightbox to display the corresponding image and running into an issue where when paginate to the next page, two issues occur:

    1.) When I paginate back to "page 1", the thumbnails do not refresh/reflect the thumbnails in that group. It just continues to show the thumbnail on "page 2"

    2.) When I click on a "page 1" thumbnail, it opens the lightbox gallery just fine, and I can scroll back-and-forth between the images.

    When I navigate to "page 2", and click on the thumbnail image. It just takes me directly to the image URL.

    I've went ahead and:

    a.) Turned off my caching plugin temporarily to test (Perfmatters)
    b.) Flushed all Envira cache
    c.) Cleared all Envira transients

    GIF if issue:
    https://share.zight.com/ApuWpmoj

    And as it turns out, it seems the issue appears when adding the Envira Gallery Shortcode in a Custom Field of a CPT via the Meta Box AIO plugin.

    If the Envira Shortcode is added to a normal page, the pagination looks fine. The images open on the lightbox, and when paginated back to Page 1, the page is refreshed.

    Confirmation GIF available if interested.

    Thank you.

    #48605
    PeterPeter
    Moderator

    Hello,

    Thanks for reaching out.

    I'm afraid that supporting the issue comes from a third-party plugin is beyond our scope of support. I recommend contacting Envira Gallery to ask for more information.

    Refer to our support policy https://support.metabox.io/topic/support-policy/

    #48607
    saintsaint
    Participant

    Hi Peter,

    Thanks for your note. Actually, I started this thread after working with Envira support because it appears the pagination for the Envira gallery shortcode, when added to a normal page looks fine.

    But when added in a Metabox custom field, that is when it displays the abnormal behavior.

    That's why I went ahead and created this ticket. Do you know if there's something that Metabox adds to it's custom fields that may be causing conflict with their gallery?

    Thank you.

    #48631
    saintsaint
    Participant

    Hi @peter, checking in to see if you have any thoughts on this. Thank you.

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