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file_upload reordering interfering with touch scrolling

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 7, 2022 at 8:56 AM #36847
    GlenGlen
    Participant

    Is there a way to turn off the file ordering on file_upload fields? I have a user that is having issues scrolling on their phone because they end up touching one for the files attached. I did find this question on stackoverflow but to be honest I don't even know if that is the underlying component being used.

    July 7, 2022 at 9:00 AM #36848
    GlenGlen
    Participant

    A follow up question about file_upload, the user has also reported that the delete button doesn't work on Android. Is there a known issue for that, I'm not sure where I would even start to debug that.

    July 7, 2022 at 12:51 PM #36856
    Long NguyenLong Nguyen
    Moderator

    Hi Glen,

    You can use this JS code to disable the sortable feature of the file_upload field

    jQuery(document).ready( function($) {
    $('.rwmb-file_upload-wrapper .rwmb-media-list').sortable('disable');
} );

    Regarding the issue with an Android phone, can you please check this issue with an iPhone?

    July 7, 2022 at 10:19 PM #36864
    GlenGlen
    Participant

    Thanks! That works if I paste it into the console, it didn't when I added it to my javascript file so I need to figure out how to get that to run later.

    As for the delete button, It isn't an issue with iOS, I'll see if I can download an Android simulator to see if I can reproduce it.

    Another issue reported is after closing the media picker dialog on iOS it will scroll the page to the top. This doesn't occur using a desktop browser, any idea what might be causing that?

    July 9, 2022 at 3:40 PM #36891
    Long NguyenLong Nguyen
    Moderator

    Hi Glen,

    I also see that issue happens with the Media popup when selecting an image from Featured Image of WordPress. I'm not sure why this happens but I will inform the development team to see if there is something we can do from our side.

    August 3, 2022 at 8:31 AM #37325
    GlenGlen
    Participant

    Thanks, hopefully the media popup issue can be addressed.

    I can't reproduce the issue with the delete button so I'll have the user retest it.

    I have some other questions but I think I'll raise another thread as it doesn't really apply to this issue.

    August 12, 2022 at 2:19 AM #37462
    GlenGlen
    Participant

    Hi Long,

    Is there any update to the Media popup issue, this is my highest rated issue from my users.

    Thanks!

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