- This topic has 6 replies, 2 voices, and was last updated 1 year, 8 months ago by
Glen.
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July 7, 2022 at 8:56 AM #36847
Glen
ParticipantIs there a way to turn off the file ordering on file_upload fields? I have a user that is having issues scrolling on their phone because they end up touching one for the files attached. I did find this question on stackoverflow but to be honest I don't even know if that is the underlying component being used.
July 7, 2022 at 9:00 AM #36848ParticipantA follow up question about file_upload, the user has also reported that the delete button doesn't work on Android. Is there a known issue for that, I'm not sure where I would even start to debug that.
July 7, 2022 at 12:51 PM #36856Long Nguyen
ModeratorHi Glen,
You can use this JS code to disable the sortable feature of the
file_uploadfieldjQuery(document).ready( function($) { $('.rwmb-file_upload-wrapper .rwmb-media-list').sortable('disable'); } );Regarding the issue with an Android phone, can you please check this issue with an iPhone?
July 7, 2022 at 10:19 PM #36864ParticipantThanks! That works if I paste it into the console, it didn't when I added it to my javascript file so I need to figure out how to get that to run later.
As for the delete button, It isn't an issue with iOS, I'll see if I can download an Android simulator to see if I can reproduce it.
Another issue reported is after closing the media picker dialog on iOS it will scroll the page to the top. This doesn't occur using a desktop browser, any idea what might be causing that?
July 9, 2022 at 3:40 PM #36891ModeratorHi Glen,
I also see that issue happens with the Media popup when selecting an image from Featured Image of WordPress. I'm not sure why this happens but I will inform the development team to see if there is something we can do from our side.
August 3, 2022 at 8:31 AM #37325ParticipantThanks, hopefully the media popup issue can be addressed.
I can't reproduce the issue with the delete button so I'll have the user retest it.
I have some other questions but I think I'll raise another thread as it doesn't really apply to this issue.
August 12, 2022 at 2:19 AM #37462ParticipantHi Long,
Is there any update to the Media popup issue, this is my highest rated issue from my users.
Thanks!
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