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Gravity Forms submissions not updating User Meta

Support › MB User Meta › Gravity Forms submissions not updating User MetaResolved

  • This topic has 9 replies, 3 voices, and was last updated 1 year ago by JamesJames.
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  • October 22, 2020 at 7:03 PM #22531
    TravisEstesTravisEstes
    Participant

    Hey there,

    I have the User Meta add on configured on my site and I want to pass values to it via Gravity Forms. I'm also using the GF User Registration Add On. I have ensured my meta field ID is unique and the same but the input values don't seem to be saving. My metafields also aren't appearing as options in the back end of GF.

    Here's a video to explain further:
    https://www.loom.com/share/c5ea41b490c74d899df3d5970f21e943?from_recorder=1

    October 22, 2020 at 9:06 PM #22534
    Long NguyenLong Nguyen
    Moderator

    Hi Travis,

    It’s a premium addon, so I have not checked the compatibility between MB User Meta and the addon before. Could you please share a copy of it? I will create a feature request for the developer team to cover this case in a future update.

    October 23, 2020 at 10:06 PM #22560
    Long NguyenLong Nguyen
    Moderator

    Hi Travis,

    I've received the plugin GF User Registration, tested it on my local site, and found a way to solve this issue. After creating a custom field for users (or posts), the meta key (field ID) does not exist in the database while the User Meta in the User Registration plugin looks for an existing meta key in the database.

    So, you can go to Admin Dashboard > Users > Edit a user > Update a value for the custom field, then back to User Registration Form > User Meta to select the user meta.

    November 4, 2020 at 8:58 AM #22700
    TravisEstesTravisEstes
    Participant

    Thanks so much for that solution, it does seem to work.

    Question: My forms have a LOT of fields. Is there a way it's possible to show/store the entirety of the form's content in the member's user data without mapping every individual field?

    November 4, 2020 at 9:44 PM #22707
    Long NguyenLong Nguyen
    Moderator

    Hi,

    User Meta is a feature of GF Addon so please contact the plugin support to ask for help in this case. Thank you.

    November 5, 2020 at 1:11 AM #22709
    TravisEstesTravisEstes
    Participant

    Wait...what? I'm using the Metabox User Meta extension...not a GF add on one.

    November 5, 2020 at 9:18 AM #22715
    Long NguyenLong Nguyen
    Moderator

    Hi,

    As I understand you want to map the custom fields (id) with the GF Form fields in the User Meta Box. See my screenshot https://imgur.com/6Dgzfwt

    GF Form only support to automatically map some default fields like Username, First Name, Password ... For the custom user meta fields, we have to select by manual.

    November 5, 2020 at 10:31 AM #22717
    TravisEstesTravisEstes
    Participant

    I understand this...but is there a way to store entire GF form entries in User Meta vs field by field?

    April 10, 2024 at 7:40 AM #45187
    JamesJames
    Participant

    I know this is a old post but I have same problem.

    My GF form data is not mapping over to meta box custom field in the user profile area.

    Using the GF Registration Ad on to as

    April 10, 2024 at 1:43 PM #45190
    JamesJames
    Participant

    Final Goal:
    I'm trying to create a simple membership site that will display members business details on the front end, also want the ability to be able to have users edit their profile detail on the front end as well. However before we get to this stage we are getting stuck with mapping the data.

    Problem: I'm unable to map the captured data from the GF Paid registration form into the Custome MB Users Profile area.

    Steps taken I have looked at similar support requests raised and tried the solutions. Not having much luck.

    Here is a video walkthrough of what is going on. https://share.cleanshot.com/XbZdd758

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