Interface issues - Losing content

Support General Interface issues - Losing content

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  • #49035
    Gene TeiglandGene Teigland
    Participant

    After the update we have 2 problems.
    1. The interface I can't edit fields in teh main panel as i did before
    2. WORSE is our data is missing. We found on some fields the "save field value was UNCHECKED" so we lost the data!

    How can we fix. https://www.awesomescreenshot.com/video/44534738?key=ac595b8bddf82e9342890af10df5d7f5

    #49037
    Gene TeiglandGene Teigland
    Participant

    There are def some bugs on this release - take a look at this:

    https://www.awesomescreenshot.com/video/44537647?key=b4fd0d98dce9ebf95e3db5018a213cc7

    #49040
    PeterPeter
    Moderator

    Hello,

    Thanks for reaching out.

    As I can see in the screen record, the taxonomy field value is saved and displayed in the frontend, but not displayed in the admin area. Can you please export the field group to a JSON file and share it with me? I will check it on my site and see if there are any issues with it.

    Following the documentation https://docs.metabox.io/extensions/meta-box-builder/#export--import

    #49045
    Gene TeiglandGene Teigland
    Participant

    Hi Peter we discovered the issue:

    We found that the problem occurred when we used the "taxonomy" type inside a group it wasn’t working (it worked before the update). However, when we created a new field of type taxonomy outside of a group, it worked fine. Later, we tested using the field type tax.taxonomy, and it worked properly, even inside the group.
    So, the issue was that the group doesn't support the normal taxonomy type. It needs to use tax.taxonomy instead. I found this while checking the Metabox fields there were two custom fields related to breadcrumbs. I changed their type from taxonomy to tax.taxonomy.

    #49048
    PeterPeter
    Moderator

    Hello,

    Thanks for sharing the solution.

    Yes, the taxonomy field doesn't work in a group as a subfield. If you want to use the subfield, please use the field taxonomy_advanced.

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