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Invalid request. Please try again.

Support › MB Frontend Submission › Invalid request. Please try again.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 21, 2025 at 3:39 AM #48792
    EddyPiVEddyPiV
    Participant

    I keep on getting the mmessage 'Invalid request. Please try again.'

    This is the code I'm using:

    [mb_frontend_form id='paying-member-input-details' object_id='{{ post.ID }}' post_fields='' ajax='true' submit_button='Save']

    Any idea what may be causing this?

    August 21, 2025 at 9:16 PM #48798
    PeterPeter
    Moderator

    Hello Eddy,

    Thanks for reaching out.

    I don't see any issues with the frontend form shortcode. Do you use any custom code that affects the mbfs_key of the form? Please try to deactivate all plugins except Meta Box plugins, switch to a WordPress theme and recheck the form submission.

    August 21, 2025 at 11:58 PM #48805
    EddyPiVEddyPiV
    Participant

    I made a fresh copy in staging, and there it's working nicely.
    I'm checking with the support team of my hosting provider. Hoepfully they can help solve it, or at least help understanding what / where to investigate. I may get back here.

    August 24, 2025 at 12:42 AM #48813
    EddyPiVEddyPiV
    Participant

    Hi,

    I got a response from the support unit of my hosting provider.

    After further investigation, I found that the issue is with the Metabox plugin, which is not compatible with the Object Caching feature. This explains why it functions correctly on the staging site, where Object Caching is not active.
    Please note that disabling Object Cache is not recommended, as it can significantly impact server performance. I suggest reaching out to the developers of the Metabox plugin to inform them of this issue, as it seems their plugin is not designed to be compatible with the server’s Object Caching.

    Can you pls have this checked and see if this can be resolved?
    Thanks a lot, regards,
    Eddy

    August 24, 2025 at 9:15 PM #48814
    PeterPeter
    Moderator

    Hello Eddy,

    Thanks for the details.

    Can you please ask them to share more details about the compatibility with Object Cache? I will also inform the development team to research this and let you know if I have more information.

    August 24, 2025 at 9:30 PM #48815
    EddyPiVEddyPiV
    Participant

    Peter, my sites are hosted at WPMUDev, they have documentation about it here: https://wpmudev.com/docs/hosting/tools-features/#object-cache

    Do you want me to check with them for a way that your development team can discuss this further with them?
    As I don't think that me staying in the middle will be very practical.
    Let me know.

    August 25, 2025 at 10:55 PM #48820
    PeterPeter
    Moderator

    Hello,

    I've forwarded this ticket to the development team to check the issue with Object Cache. I will let you know if I have more information.

    Thank you.

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