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Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 8, 2019 at 2:30 AM #16856
    Bill BonadioBill Bonadio
    Participant

    I inherited a site and moved it to my housting platform. It has your plugins installed. I renewed the subscription and updated the plugins. There is no place to add the license. WordPress Dashboard → Meta Box is not displayed in the left-hand menu. Can you help?

    November 10, 2019 at 7:41 AM #16865
    Anh TranAnh Tran
    Keymaster

    Hi Bill,

    Have you installed any premium extensions? The Meta Box menu only appears when at least one premium extension is installed.

    November 11, 2019 at 11:34 PM #16886
    Bill BonadioBill Bonadio
    Participant

    I thought I had updated the plugins installed on the site. I downloaded, unzipped and then ftp'd them up. How do I update the plugins with the premium?

    November 12, 2019 at 2:36 PM #16898
    Anh TranAnh Tran
    Keymaster

    Hi Bill, once you enter a valid license key, please go to Dashboard > Updates to tell WordPress to check the new updates. Then you'll be able to update the premium plugins just like other plugins on wordpress.org.

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