Metabox plugin doesn't show on left menu

This topic has 7 replies, 3 voices, and was last updated 3 years, 9 months ago by Long Nguyen.

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March 1, 2021 at 3:10 PM #24665

frizky
Participant

I have installed metabox custom post type plugin. But after enabling, it doesn't show on left menu. Also if I use post type generator.
I have the latest wordpress 5.6.2 on my machine. What's the matter ?

Thx for reply.

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March 1, 2021 at 10:11 PM #24680

Long Nguyen
Moderator

Hi Frizky,

If you also activate the plugin Meta Box, please check it in Meta Box > Post types. Screenshot https://share.getcloudapp.com/wbu9LxZq.

Or the menu Post Types https://share.getcloudapp.com/geu4P7wR.

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March 2, 2021 at 9:51 AM #24684

frizky
Participant

Hi, Long Nguyen. I have checked it in my new instalation wordpress. But there is no menu that you mentioned in screenshot. I have activated it.
Note, I already test it in my 2 hosting provider. Also in my local computer. but it still no appearance in left menu. 🙁

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March 2, 2021 at 3:57 PM #24685

Long Nguyen
Moderator

Hi,

Please follow step Debugging Information here https://support.metabox.io/topic/how-to-create-a-new-topic/

If the menu still does not appear and there is no error message, please do the step Private Website Info then let me know how it goes.

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March 2, 2021 at 5:52 PM #24687

frizky
Participant

you can take a look to my localhost development.

https://prnt.sc/10b8an1

is there any problem ?

If I do the step Private so I must share my username & password of admin in my wordpress hosting, isn't it ?

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March 3, 2021 at 8:41 AM #24692

Long Nguyen
Moderator

Hi,

Did you deactivate all plugins except Meta Box and MB Custom Post Type? If yes, please share your admin site account via this form https://metabox.io/contact/. I will check if there are any issues.

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March 4, 2021 at 4:56 PM #24716

virgile
Participant

Hi guys !

First of all, thanks again for this plugin, it is helping me a great deal.

I have the same issue as frizky.

I deactivated every plugins except for MB and MB Custom Post Type.

I don't know if this is a clue but there is absolutely no issue when my new post type is set to page or post: it is well displayed in the navigation and wherever I want, using "Show as top-level menu" or any other choices "sub-menu of ...".

This only happened with Capability type set to custom.

I investigated a few topics here in order to resolve my issue, but nothing seems to work.

Hope you find a solution for this matter !

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March 5, 2021 at 10:58 AM #24729

Long Nguyen
Moderator

Hi Virgile,

Thank you for your reporting.

I'm going to check this issue and let you know later.

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