Meta Box

Metabox plugin doesn't show on left menu

Support › MB Custom Post Type › Metabox plugin doesn't show on left menuResolved

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • March 1, 2021 at 3:10 PM #24665
    frizkyfrizky
    Participant

    I have installed metabox custom post type plugin. But after enabling, it doesn't show on left menu. Also if I use post type generator.
    I have the latest wordpress 5.6.2 on my machine. What's the matter ?

    Thx for reply.

    March 1, 2021 at 10:11 PM #24680
    Long NguyenLong Nguyen
    Moderator

    Hi Frizky,

    If you also activate the plugin Meta Box, please check it in Meta Box > Post types. Screenshot https://share.getcloudapp.com/wbu9LxZq.

    Or the menu Post Types https://share.getcloudapp.com/geu4P7wR.

    March 2, 2021 at 9:51 AM #24684
    frizkyfrizky
    Participant

    Hi, Long Nguyen. I have checked it in my new instalation wordpress. But there is no menu that you mentioned in screenshot. I have activated it.
    Note, I already test it in my 2 hosting provider. Also in my local computer. but it still no appearance in left menu. 🙁

    March 2, 2021 at 3:57 PM #24685
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Please follow step Debugging Information here https://support.metabox.io/topic/how-to-create-a-new-topic/

    If the menu still does not appear and there is no error message, please do the step Private Website Info then let me know how it goes.

    March 2, 2021 at 5:52 PM #24687
    frizkyfrizky
    Participant

    you can take a look to my localhost development.

    https://prnt.sc/10b8an1

    is there any problem ?

    If I do the step Private so I must share my username & password of admin in my wordpress hosting, isn't it ?

    March 3, 2021 at 8:41 AM #24692
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Did you deactivate all plugins except Meta Box and MB Custom Post Type? If yes, please share your admin site account via this form https://metabox.io/contact/. I will check if there are any issues.

    March 4, 2021 at 4:56 PM #24716
    virgilevirgile
    Participant

    Hi guys !

    First of all, thanks again for this plugin, it is helping me a great deal.

    I have the same issue as frizky.

    I deactivated every plugins except for MB and MB Custom Post Type.

    I don't know if this is a clue but there is absolutely no issue when my new post type is set to page or post: it is well displayed in the navigation and wherever I want, using "Show as top-level menu" or any other choices "sub-menu of ...".

    This only happened with Capability type set to custom.

    I investigated a few topics here in order to resolve my issue, but nothing seems to work.

    Hope you find a solution for this matter !

    March 5, 2021 at 10:58 AM #24729
    Long NguyenLong Nguyen
    Moderator

    Hi Virgile,

    Thank you for your reporting.

    I'm going to check this issue and let you know later.

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