Page Header & Quantities disappeared?

This topic has 8 replies, 2 voices, and was last updated 4 years, 4 months ago by Long Nguyen.

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July 18, 2020 at 3:11 AM #20834

Danielle Surkatty
Participant

I've just purchased the Core Extension bundle and I no longer can see an option to add a page header to a new page.

So my new page is without a page header - https://www.zillahlakesinn.com/social-distancing-covid-precautions/ and therefore doesn't look the same as the other pages - https://www.zillahlakesinn.com/location/

Also seeming to not function is "Quantities". I wanted to add a new WSIWYG section and there is no way I can set the qualntitiy to 2 .. HELP 🙁

I hope the developers can point me to the solution to these two issues !

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July 18, 2020 at 7:05 AM #20835

Danielle Surkatty
Participant

OK, I figured out the Page Header ... so just need help with the disappeared quantities.

I used to be able to add another quantity to any meta box element to have it appear several times on the page .. but now when I click on quantities (in Chrome), it opens up the current number, but doesn't allow me to add any new ones.

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July 18, 2020 at 9:06 AM #20839

Long Nguyen
Moderator

Hi Danielle,

Could you please explain more and take some screenshots of the quantity disappeared? As I understand you are talking about cloneable field, is that true?

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July 18, 2020 at 9:12 AM #20840

Danielle Surkatty
Participant

Yes, I can .. but how can I send you the screen shot?

In the Meta Box Builder area, which I click on Quantities, I'm not able to control the quantity of a particular meta box element. Previously I could change the quantity from 1 to 2. Now I'm not seeing a field where I can make that change at all.

I am using Chrome as my browser.

On some pages it will display the quantity of the various elements, but again there is no way to add another one:

For one example, the Meta Box Builder says:
Meta Boxes
Quantities
Order

Followed by these links ... but the links don't go anywhere ...I get the "hand" when I hover over, but when clicked it doesn't go anywhere to make changes in quantity.

Call to Action
Featured
WYSIWYG / Rich Text Editor

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July 18, 2020 at 9:50 AM #20842

Danielle Surkatty
Participant

Yes, cloneable fields ... or multiple instances of a particular meta box element

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July 18, 2020 at 11:55 AM #20845

Long Nguyen
Moderator

Hi,

Within the Meta Box Builder, you can check the option Cloneable and set the number of clones for each field. See my screenshot https://share.getcloudapp.com/eDu14z2A.

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July 21, 2020 at 5:24 AM #20862

Danielle Surkatty
Participant

I don't have a text box option in the Meta Box Builder, only WYSIWYG / Rich Text Editor.

This creates boxes that are labeled "HTML" not "Text Field".

HELP!

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July 21, 2020 at 9:35 AM #20865

Long Nguyen
Moderator

Hi,

Could you please take some screenshots in the field group builder? The field text is a basic field and it's available in my testing site, see the screen record.

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July 29, 2020 at 11:30 AM #21004

Long Nguyen
Moderator

Hi Danielle,

It looks like you are using the meta boxes which are created by the theme. The Meta Box Builder is located in Admin dashboard -> Meta Box -> Custom Fields, you can follow this documentation to know how to use https://docs.metabox.io/extensions/meta-box-builder/.

Could you please contact the theme's support to ask for help in this case? Let me know if there is any information.

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