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Page Header & Quantities disappeared?

Support › General › Page Header & Quantities disappeared?Resolved

Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 18, 2020 at 3:11 AM #20834
    Danielle SurkattyDanielle Surkatty
    Participant

    I've just purchased the Core Extension bundle and I no longer can see an option to add a page header to a new page.

    So my new page is without a page header - https://www.zillahlakesinn.com/social-distancing-covid-precautions/ and therefore doesn't look the same as the other pages - https://www.zillahlakesinn.com/location/

    Also seeming to not function is "Quantities". I wanted to add a new WSIWYG section and there is no way I can set the qualntitiy to 2 .. HELP 🙁

    I hope the developers can point me to the solution to these two issues !

    July 18, 2020 at 7:05 AM #20835
    Danielle SurkattyDanielle Surkatty
    Participant

    OK, I figured out the Page Header ... so just need help with the disappeared quantities.

    I used to be able to add another quantity to any meta box element to have it appear several times on the page .. but now when I click on quantities (in Chrome), it opens up the current number, but doesn't allow me to add any new ones.

    July 18, 2020 at 9:06 AM #20839
    Long NguyenLong Nguyen
    Moderator

    Hi Danielle,

    Could you please explain more and take some screenshots of the quantity disappeared? As I understand you are talking about cloneable field, is that true?

    July 18, 2020 at 9:12 AM #20840
    Danielle SurkattyDanielle Surkatty
    Participant

    Yes, I can .. but how can I send you the screen shot?

    In the MB Builder area, which I click on Quantities, I'm not able to control the quantity of a particular meta box element. Previously I could change the quantity from 1 to 2. Now I'm not seeing a field where I can make that change at all.

    I am using Chrome as my browser.

    On some pages it will display the quantity of the various elements, but again there is no way to add another one:

    For one example, the MB Builder says:
    Meta Boxes
    Quantities
    Order

    Followed by these links ... but the links don't go anywhere ...I get the "hand" when I hover over, but when clicked it doesn't go anywhere to make changes in quantity.

    Call to Action
    Featured
    WYSIWYG / Rich Text Editor

    July 18, 2020 at 9:50 AM #20842
    Danielle SurkattyDanielle Surkatty
    Participant

    Yes, cloneable fields ... or multiple instances of a particular meta box element

    July 18, 2020 at 11:55 AM #20845
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Within the MB Builder, you can check the option Cloneable and set the number of clones for each field. See my screenshot https://share.getcloudapp.com/eDu14z2A.

    July 21, 2020 at 5:24 AM #20862
    Danielle SurkattyDanielle Surkatty
    Participant

    I don't have a text box option in the MB Builder, only WYSIWYG / Rich Text Editor.

    This creates boxes that are labeled "HTML" not "Text Field".

    HELP!

    July 21, 2020 at 9:35 AM #20865
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Could you please take some screenshots in the field group builder? The field text is a basic field and it's available in my testing site, see the screen record.

    July 29, 2020 at 11:30 AM #21004
    Long NguyenLong Nguyen
    Moderator

    Hi Danielle,

    It looks like you are using the meta boxes which are created by the theme. The MB Builder is located in Admin dashboard -> Meta Box -> Custom Fields, you can follow this documentation to know how to use https://docs.metabox.io/extensions/meta-box-builder/.

    Could you please contact the theme's support to ask for help in this case? Let me know if there is any information.

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