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  • March 9, 2025 at 3:00 PM #47804
    Fernando Cañete PérezFernando Cañete Pérez
    Participant

    Hi there,

    I just received a charge from Metabox which I didn't want to receive. I would like to get a refund as I didn't see any link to cancel my plan on my user panel. Even I couldn't find the charge on my Paypal account as it is charged by another company named 'Bright Market LLC dba FastSpring' and you can't find 'Metabox' in the Details field.

    Could you please cancel my plan and make me a refund as I was charged just a few minutes ago?

    Thank you.

    March 9, 2025 at 7:48 PM #47805
    PeterPeter
    Moderator

    Hello Fernando,

    If you have a refund request, please contact us here https://metabox.io/contact/
    Our support team will get in touch with you shortly.

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