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The contents of the text field disappear after the update of the post (Polylang)

Support › General › The contents of the text field disappear after the update of the post (Polylang)

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  • January 5, 2022 at 8:33 PM #33016
    peterteszary@gmail.com[email protected]
    Participant

    Hello MetaBox Team,

    I am using Oxygen Builder, MetaBox, Polylang. I've created an English version for my website, besides the Hungarian one. I've also switched from ACF to MetaBox.

    This is under my portfolio section - any of the portfolios.

    The contents of the text field disappear after the update of the post (the Hungarian version keeps it)

    All the other fields appear (almost) correctly except the client's name field.
    And I only have the issue in the English version. all other fields are ok. It is a simple text field.

    And the other question is, how can I have the elements (words) of a text area (Solutions field) field under each other, on the front end? It worked with ACF but not with MetaBox.

    The development website is here: https://teszarypeter.dev.peterteszary.com

    Thanks,
    Peter

    January 6, 2022 at 2:37 PM #33034
    Long NguyenLong Nguyen
    Moderator

    Hi Peter,

    Can you please share the code that creates the custom field? If Polylang can translate other custom fields, it should work with the text field. You can also contact Polylang to ask for help with this issue.

    Regarding the textarea field, you can add the newline character \n or HTML tag <br> to break lines on the frontend.

    January 6, 2022 at 2:46 PM #33035
    peterteszary@gmail.com[email protected]
    Participant

    Hi Long,

    Thanks for the reply, the </br> thing is working, thank you.
    On the other issue, I use Oxygens text field with dynamic content in it, so this is the shortcode that the text element uses:

    [oxygen ct_sign_sha256='099637d4c4a1a9aa01a17250bb8723405087eba1f620810710f1fee292fda7c3' data='custom_metabox_content' include_prepend_append='yes' settings_path='Ügyfél neve' settings_page='' ]

    The weird thing is that all the other fields are working except the 'Client's' name field.
    The same field works in the Hungarian version:

    Like that: https://teszarypeter.dev.peterteszary.com/en/weboldalak/tc-event-website-development/

    Thanks,
    Peter

    January 6, 2022 at 9:47 PM #33046
    Long NguyenLong Nguyen
    Moderator

    In case of using Oxygen Builder, please reach to them if you have any issues with installation, configuration, compatibility, or usage.
    Refer to our support policy https://support.metabox.io/topic/support-policy/

    January 6, 2022 at 9:56 PM #33048
    peterteszary@gmail.com[email protected]
    Participant

    Hi Long,

    Thanks. That is why I've started my post with Oxygen Builder at the beginning. That was my 7th and 8th word. you could have saved me the time I was waiting for you. Because unfortunately, this support has not been able to help with any of my previous issues so far.

    Regards,
    Peter

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