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Unable to view any information on user profile page

Support › MB User Profile › Unable to view any information on user profile pageResolved

Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 30, 2022 at 4:09 AM #38891
    Katharine JewittKatharine Jewitt
    Participant

    Hello.

    I have been following your tutorial ‘How to Create Your WordPress Custom User Profile Page in Frontend’ https://metabox.io/create-wordpress-custom-user-profile-page-in-frontend/

    I am unable to view any information on my new user profile page, which should have two custom fields, ‘Presenter Profile’ and ‘Working Group Profile’.

    Registration page works correctly, this is my shortcode: [mb_user_profile_register id="user-profile-default-fields, user-profile-fields" password_strength="false" email_as_username="true" redirect=https://wordpress-579820-2930993.cloudwaysapps.com/user-profile]

    User profile page displays no information, here is my shortcode: [mb_user_profile_info id="user-profile-default-fields, user-profile-fields" label_submit="Save Changes" confirmation="Your profile has been updated."]

    I cannot see anything that looks wrong, please can you help me. My URL is : https://wordpress-579820-2930993.cloudwaysapps.com/

    Kind regards,
    Katharine

    October 30, 2022 at 9:31 AM #38895
    Long NguyenLong Nguyen
    Moderator

    Hi Katharine,

    Please share your site credentials via this contact form https://metabox.io/contact/
    I will take a closer look.

    November 8, 2022 at 3:00 AM #38994
    Katharine JewittKatharine Jewitt
    Participant

    Hello Long,

    Please can you help with this problem.

    Kind regards,
    Katharine

    November 8, 2022 at 10:08 PM #39010
    PeterPeter
    Moderator

    Hello Katharine,

    Can you please share your site credentials through the contact form https://metabox.io/contact/? I will help you to investigate the issue.

    November 10, 2022 at 7:49 AM #39041
    PeterPeter
    Moderator

    I got the issue. You need to assign the field group to the Users instead of Posts to make it works, screenshot https://monosnap.com/file/maXzxqqXyFAx7DNbF9JTuFEfXf1vns

    November 11, 2022 at 4:22 AM #39064
    Katharine JewittKatharine Jewitt
    Participant

    Hello Peter,

    Changing the field group from Posts to Users has fixed the problem.

    Thank you very much.

    Kind regards,
    Katharine

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